Now Hiring:

Universal Banker We're looking for a Universal Banker for our St. Petersburg Office who will be one of the front faces of the Bank and our customer's go-to person for service excellence and consultative management of their banking needs. This role combines the precision of teller transactions with the energy of sales and relationship-building, giving you the opportunity to engage customers across multiple channels - whether in person, online, or over the phone. You'll be empowered to promote Climate First Bank's full suite of products and services, while ensuring compliance, accuracy, and a customer-first mindset in every interaction. What You'll Contribute as the Universal Banker You ARE Climate First Bank Embody our mission and business principles and keep your customers coming back for more.\nExpertly answer customer questions, liaising with other teams/departments, if necessary.\nStrive to be embedded in the communities we serve. Service Is Your Top Priority Prioritize accuracy and efficiency with your teller transactions.\nDeepen product knowledge and resourcefulness.\nConduct teller transactions with ease.\nAssist with vault duties.\nCommitment to white-glove service.\nProvide tailored solutions through consultative sales. Sales Is In Your Nature Passionately promote and cross-sell our bank products and services.\nEffortlessly balance customer needs with your natural drive to sell. Value Processes and Procedures Embrace banking as a highly regulated environment that relies on processes and procedures.\nEnsure the safety and integrity of sensitive customer data - and their money.\nStay sharp on security protocols and emergency procedures, diligently complying with the Bank Secrecy Act (BSA).\nMaintain a keen eye for indicators of fraud of any kind.\nEnsure successful audit results with every customer interaction and task. Support Your Branch See yourself as one part of the entire branch.\nOffer help where help is needed and you are always eager to learn and do more.\nSupport branch opening and closing routines, actively participate in branch and staff meetings, and proactively support the overall growth and smooth operations of your branch. Champion Our Mission Embody a commitment to environmental, social, economic, and racial justice.\nApply curiosity and interest in our core values and pursue education related to sustainability practices.\nBe willing to pursue and demonstrate an understanding of established Bank policies, procedures, and regulations.\nRecognize the importance of protecting the organization and our customers.\nQuestion suspicious activity and stay in close collaboration with our Compliance department to ensure proper investigation and processing of potentially fraudulent activity.\nStay informed on legal context and regulatory requirements and prioritize completing all web-based compliance and IT training. What You'll Leverage in this

Role:

Experience & Education Prior experience in customer service or sales. Banking experience preferred. Retail or sales environment acceptable.\nCash handling experience and strong sales instincts.\nCustomer-first service mindset. Entrepreneurial Self-Starter Mentality - You take charge of your work product and take pride in delivering consistently great and measurable results. You solve problems efficiently, seek operational efficiencies and are a customer-centric thinker with a strong focus on providing white-glove service. A high-pace and high-expectation environment excites you and you can't wait to push yourself to new professional heights in a company that rewards high performance. Master Communicator - Whether it's in-person, on camera, phone, or chat - you communicate with confidence, precision, and professionalism. You listen deeply and respond thoughtfully and are able to engage efficiently and tactfully with customers. Additionally, you masterfully build relationships and develop business with strong influencing and decision-making skills. Banking & Fintech Acumen - You are highly educated in financial products and services, applicable regulations and laws. Strong knowledge of unique industries and markets in conjunction with a broad knowledge of business banking products and services is required. Tech-Forward and Analytical Thinking - You learn new tools quickly, are excited by innovation and leverage technology to optimize your work process. Commitment to Being a Team Player - You lift others up, share ideas, and bring positive energy to everything you do. You know what it takes to operate as a part of a larger team and cherish opportunities to contribute to the big picture. You're dependable, communicate clearly and always happy to lend a hand where needed. What to expect from your physical environment In-Person role; 182 37th Ave N, St. Petersburg, FL 33704.\nOccasional U.S. travel for company events.\nTobacco-Free employer. All employees must affirm to be non-smokers or affirm commitment to cessation within 90-days of offer acceptance.\nSustained standing and sitting, frequent communication (speaking and listening) and use of PC, including typing or sustained attention to monitor, occasional lifting up to 20 lbs. What to expect from the hiring process: Our process follows the Topgrading Methodology - we hire A-Players through a structured, transparent process. Credit and background checks conducted upfront.\n3 conversation stages with key team members. We welcome questions and dialogue!\nCognitive and personality assessments, as well as in-depth application spanning your full education and work history.\n

Final Step:

Connect us with former mentors and managers for brief reference chats.

Equal Opportunity Statement:

\nAt Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.\nEqual Opportunity Employer/Disability/Veterans\n

E-Verify Statement:

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