Personal Banker in Raleigh or Knightdale NC
Job
Wells Fargo
Raleigh, NC (In Person)
Full-Time
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Job Description
Why Wells Fargo:
- Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader
- we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job
- it's about finding all of the elements to help you thrive, in one place.
- Wells Fargo once again ranked in the top three
- making us the #1 financial services employer
- on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!
- About this role:
- Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Branch Network as part of the Consumer Banking and Lending division. Learn more about the career areas and business divisions at wellsfargojobs.com.
- In this role you will:
- + Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially + Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications + Receive direction from managers and exercise judgement within defined policies and procedures + Develop understanding of bank products and services to connect to customers' needs + Interact with customers to demonstrate care and build relationships + Provide appropriate options for bank products and services to customer + Refer customers' financial needs to other bankers and partners as needed + This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction.
Required Qualifications:
- + 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- + Customer service focus with experience handling complex transactions across multiple systems + Experience proactively engaging with customers through outreach via phone or email + Ability to educate and connect customer to technology and share the value of mobile banking options + Ability to help customers succeed financially by offering introductions to additional team members as appropriate + Experience working with others on a team to meet customer needs + Experience fostering and developing strong customer relationships + Ability to build strong relationships with internal partners + Ability to follow policies, procedures, and regulations + Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss + Ability to interact with integrity and professionalism with customers and team members + Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting + Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting + Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues + Support customers and employees in resolving or escalating concerns or complaints •
Job Expectations:
- + Ability to work a schedule that may include most Saturdays + Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed + This position requires SAFE registration at the time of employment.
- Posting Location(s):
- + Stonehenge Creedmoor 7600 Creedmoor Rd Raleigh
NC 27613
+ Wakefield 10941 Forest Pines Dr RaleighNC 27614
+ Leesville 13160 Strickland RD RaleighNC 27613
+ Spring Forest 3400 Spring Forest Rd RaleighNC 27616
+ Knightdale 6615 Knightdale Blvd, KnightdaleNC 27545
Preferred location(s) listed above. Other locations within the Wells Fargo footprint may be consideredPosting End Date:
- 17 May 2026
- _•Job posting may come down early due to volume of applicants.
- We Value Equal Opportunity
- Wells Fargo is an equal opportunity employer.
Canada:
Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.- Applicants with Disabilities
- To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .
- Drug and Alcohol Policy
- Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.
Wells Fargo Recruitment and Hiring Requirements:
- a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Req Number:
- R-543758
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