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TB
TD Bank
Associate Banker I Queensbury, Upstate NY
Entry-Level JobVerifiedNo experience needed
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What they do
A Personal Banker works for a bank to sell bank services to individual clients. Promotes different account options, loans or other services to customers that have assets or deposits in that bank.
$77,352 / year median in New York
+0% projected growth
Job Description
On Site Queensbury, New York Full time R_1498990
Work Location:
- Queensbury, New York, United States of America
Hours:
- 40 •
Pay Details:
- $21.50
- $26.
Line of Business:
- Personal & Commercial Banking
Job Description:
- The Teller II works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while also educating customers on TD's products and services or referring them to a partner for specialized solutions.
Depth & Scope:
- + Executes TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store + Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently + Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy + Responds to and resolves customer inquiries and concerns using standard procedures and escalating to management as necessary + Engages in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately + Understands customer preferences with banking (when and how they want) and educates customers on self-service/digital options that meet their needs + Acts as an advocate for the customer by conducting needs-based conversations; offering financial & digital solutions, and/or referring the customer to appropriate partner to provide solutions + Trains and acts as a mentor to new Tellers + Assists supervisors with daily duties as directed by Store leadership + Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer + Verifies customers' identities by following customer authentication policies ≺ocedures + Balances cash drawers Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary + Adheres to safe deposit box procedures/operations and guidelines + Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times + Accountable for ensuring confidential customer information is securely stored throughout the day + Understands the importance of and follows dual control + Follows all security and audit measures to minimize potential loss + Utilizes bank tools and processes to detect, address and prevent fraud + Expected to complete all required in-classroom training and on-line training by established due dates •
Education & Experience:
- + High school diploma or GED + 1 year teller or cash handling experience preferred + Demonstrated Customer Service skills preferred + Ability to work weekends, evenings, holidays as scheduled + Strong organizational skills + Detail-oriented + Ability to function in a fast-paced and changing environment + Excellent communication skills with ability to be concise, clear and consistent
Physical Requirements:
Never:
0%;Occasional:
1-33%;Frequent:
34-66%;Continuous:
67-100% Domestic Travel- Occasional International Travel
- Never Performing sedentary work
- Frequent Performing multiple tasks
- Continuous Operating standard office equipment
- Continuous Responding quickly to sounds
- Continuous Sitting
- Occasional Standing
- Continuous Walking
- Occasional Moving safely in confined spaces
- Occasional Lifting/Carrying (under 25 lbs.)
- Occasional Lifting/Carrying (over 25 lbs.)
- Occasional Squatting
- Occasional Bending
- Occasional Kneeling
- Occasional Crawling
- Occasional Climbing
- Occasional Reaching overhead
- Occasional Reaching forward
- Occasional Pushing
- Occasional Pulling
- Occasional Twisting
- Occasional Concentrating for long periods of time
- Continuous Applying common sense to deal with problems involving standardized situations
- Continuous Reading, writing and comprehending instructions
- Continuous Adding, subtracting, multiplying and dividing
- Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
- TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores.
- Our Total Rewards Package
- Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals.
Additional Information:
- We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
- Colleague Development
- If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed.
- Training & Onboarding
- We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
- Interview Process
- We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
- Accommodation
- TD Bank is an equal opportunity employer.
USWAPTDO
@td.com . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. US Labor & Employment Posters (https://tdbank.site.findly.com/wp-content/uploads/sites/3875/2026/07/USApplicantRights\_revised\_7-13-2026.pdf) | California Privacy (https://www.td.com/us/en/personal-banking/privacy/california/) | Accessibility (https://www.td.com/us/en/personal-banking/universal-footer/accessibility/) | FAQ (https://cdn-static.findly.com/wp-content/uploads/sites/3345/2024/08/02032545/FAQ\_EN.pdf)- Our Values
- At TD we're guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior.
- Our Commitment to Diversity, Equity, and Inclusion
- At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.
- Helping to Make an Impact in Communities
- TD Ready Commitment
- TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future.