GENERAL DUTIES AND RESPONSIBILITIES

Models Q2 Service and Sales programs with creativity and energy such that goals are achieved, and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.\nBuilds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner.\nEvaluates customer needs through the use of open-ended questions and refers customers to the appropriate resource.\nOpens, closes, and services every type of deposit product, able to take and disburse loans.\nPerform branch functions requiring an in-depth knowledge of branch transactions. Including but not limited to performs paying and receiving Financial Service Representative functions accurately balances cash drawer and/or a Teller Cash Recycler (TCR) at the end of the day, ATM, Vault Settlement, etc.\nMay ensure daily office settlement.\nAssists in the training of personnel and may be a member of a committee (i.e. Safety Committee) and train personnel on the information obtained from attending committee meetings.\nAssists in processes and prepares branch cash and settlement.\nAble to relate to other people beyond giving and receiving instructions.\nSupportive of community through involvement and participation in local volunteer and/or charitable organizations.\nCompletes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities.\nRequired availability of all operating branch hours which can include holidays and weekends.\nAssumes additional job-related duties as requested.

REQUIRED TRAINING, EXPERIENCE AND EDUCATION

Must be proficient in all aspects of job.\nHigh School diploma or equivalent.\nComplete Universal Banker Certification Checklist and fulfill re-certification requirements annually.\nInterpersonal skills to represent the Bank in a positive way when dealing with both internal and external customers.\nRegularly required to stand for prolonged periods of time - all day if necessary.\nRecommendation to be promoted into this position by supervisor or SVP/CBO or

EVP/CRO&CBBO.

\nSuccessful in motivating team members in all aspects of QNB's Service Excellence.\nAbility to lift and maneuver 25-30-pound coin bags.\nCommunication skills that model QNB's sales efforts; including the ability to identify and fulfill customers' current and future needs.\nRequires strong reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent (completion of some college courses preferred but not required).\nFulfill QNB compliance in operations and security procedures by adhering to government regulations, QNB policy, and established procedures.\nThis position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results.\nPA Notary as needed by the Branch (To be determined by Branch Manager). If required, PA Notary must be maintained by completing renewal package prior to Notary Expiration.\nAbility to solve problems and carry on without supervision.

PREFERRED TRAINING, EXPERIENCE AND EDUCATION

Successful completion of Banking Fundamentals and Consumer Lending. Other courses may be permitted per discretion of EVP/CRO/CBBO and SVP/CBO.\nMust have strong product knowledge and actively champion and coach for Q2 Sales and Service, referrals and product campaigns.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands and arms; balance, stoop kneel, or crouch; speak or listen. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus Additional Details How To Identify Potential Job Scams

APPLY ON EMPLOYER'S WEBSITE

Build:

19.3.5.72 (5/15/2026 1:16:40 PM) |

Server:

LIEDCPRWBCWD004

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