Universal Banker - Downtown Galveston

UNIVERSAL BANKER - DOWNTOWN GALVESTON

Moody National Bank provides excellent employment opportunities for individuals seeking to team up with a solid leader of financial services for the communities we serve. If you have an interest in joining a stable, competitively advantaged banking team you should consider Moody National Bank.

UNIVERSAL BANKER - JOB

# 24-26 All correspondence must refer to a specific job number The Universal Banker will serve in a dual-purpose role which requires a candidate to fulfil responsibilities of both a (Teller) and a (Relationship Banker).

Duties and Responsibilities:

Serve customers; walk-in and drive-in in a courteous and professional manner by processing a variety of transactions; deposits, withdrawals, checks, money orders, traveler's checks, redeeming bonds; ensures all necessary information is in place prior to completing transactions. Attract new customer relationships; retain and expand existing customer relationships; initiates referrals and cross-sell bank products and services as set by bank management. Assist and /or support other banking centers when needed. Follow bank policies and procedures. Advises and counsel new and existing customers on all branch financial services. Maintain and balance cash drawer on a daily basis. Meet referral goals set by management. Support Senior Teller in maintaining a balancing record that is in line with policy; find and correct outages and enlist help as needed for difficult errors. Provide assistance to Senior Teller by assisting Teller's with answering questions, resolving customer issues and performing Teller duties as needed. Open and processes accounts, products, and/or services for customers after consulting with them on their specific needs. Assist customers whenever possible. Solicits cross-sells and opens new accounts according to guide lines Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers. Achieve personal sales goals and actively participate in banking center sales and marketing activities. Establish customer relationships, conduct telephone prospecting, outbound calls. Solicits loan applications, obtains appropriate documentation, follows up and closes loans accurately the first time. Perform other duties as assigned by management

Job Requirements Education:

High school Diploma or equivalent - Banking courses and/or related studies.

Minimum Experience :

2 to 3 years or more Retail Banking or related background.

Skills and Abilities :

A high level of interpersonal and professional skills that represents the bank in a positive manner. Responsible for maintaining accurate customer records as well as organization skills. Demonstrate the ability to develop and maintain strong customer relationships. The ability to identify the needs of customers through effective questioning and listening techniques. The ability to handle customers and employees and their queries in a positive, friendly, helpful and knowledgeable manner. PC experience. Excellent communication skills. M oody Bank offers a benefit package that includes: Medical, Life, Dental and Vision insurance; 401k Plan; Vacation and Sick leave benefits and more. Due to the high volume of interest, the Bank does not respond to the submission of every resume. In addition , submission of your resume to this website does not constitute the completion of an Employment Application. Moody National Bank is proud to be an

Equal Opportunity Employer Job Type:

Full-time Benefits:

401(k) matching Bereavement leave Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Opportunities for advancement Paid orientation Paid sick time Paid time off Parental leave Prescription drug insurance Referral program Retirement plan Vision insurance People with a criminal record are encouraged to apply

Education:

High school or equivalent (Required)

Experience:

Banking:

2 years (Required)

Customer Service:

2 years (Required)

Work Location:

In person