Senior Universal Banker (Personal Banker)

Are you passionate about helping people and making a difference in your community? Do you thrive in face-to-face interactions and love building relationships? Join Summit Credit Union as a Senior Universal Banker for our Waukesha Northeast branch and be the friendly face that inspires, connects, and supports our members every day!

What You'll Do:

Deliver accurate, prompt, and friendly service to members in-branch and via phone. Engage in meaningful conversations, listen to members' needs, and help them achieve their financial goals. Advise on a variety of financial solutions, including lending and deposit products. Build new and enhance existing member relationships. Refer members to teammates for specialized assistance. Complete branch operations tasks with accuracy and efficiency.

What We're Looking For:

2+ years of sales or customer service experience (or higher education in finance, sales, or marketing). High School Diploma or equivalent. Ability to obtain a Nationwide Mortgage Licensing System (NMLS) number. Strong interpersonal and communication skills. Adaptability, judgment, and a proactive approach to problem-solving. Active listening and relationship-building skills. Attention to detail and accountability. Basic knowledge of Microsoft Office Suite and financial concepts. Why Summit?

Inclusive Culture:

We celebrate diversity and believe that different makes us better.

Growth Opportunities:

Training, development, and advancement potential.

Competitive Benefits:

Health, dental, vision, retirement plans, paid time off, and more.

Community Impact:

Be part of a team that helps members make managing money easier, more effective, and more fun. Ready to make a difference? Apply today and help us create exceptional member experiences—one conversation at a time!