Orthodontic Financial/Insurance Coordinator

Our busy Orthodontic office is looking for a Full Time Financial/Insurance Coordinator. We specialize in Orthodontics and are looking for a warm, kind, caring individual with great attention to detail and customer service skills. Orthodontic or dental financial coordinating experience is preferred. The Financial/Insurance Coordinator's main responsibility is helping patients and families understand their insurance benefits, financial arrangements, and payment options while creating a positive and reassuring experience. This position plays an important role in supporting both the clinical and administrative teams to help provide exceptional patient care. The ideal candidate would have excellent verbal and written communication skills, strong organizational skills, and the ability to multitask in a fast-paced environment. Attention to detail, professionalism, and a team-oriented attitude are a must.

Responsibilities include:

Serving as the final point of contact and providing a warm and professional patient experience Coordinating insurance verification, billing, and payment processing Explaining insurance benefits and financial arrangements to patients and parents Collecting payments and finalizing out-of-pocket expenses Posting patient and insurance payments Reconciling end-of-day payments and balancing reports Managing and auditing patient accounts Following collection protocols for delinquent accounts Entering patient contracts and financial agreements Reviewing the daily schedule to collect payments for treatment starts Providing the doctor with upcoming treatment start reports for review Managing month-end and beginning-of-month reports Assisting with front office responsibilities including greeting patients, scheduling appointments, answering phones, and communicating through email and text We are a close-knit team that pride ourselves on providing top of the line patient care and a great experience each office visit. We are also a very fast-paced office and love what we do and it shows! If this sounds like you, we want to hear from you! Please send an email over to us including your resume, experience, and salary requirements. We have a fun and family-oriented office with a nice work/life balance.

Compensation:

$29-$32/hour based on experience and qualifications. MWTH 7am-4pm, Tues 9am-6pm Looking forward to hearing from you!

Job Type:

Full-time Benefits:

Dental insurance Flexible schedule Health insurance Paid time off

Schedule:

8 hour shift

Experience:

Orthodontic or dental financial coordinating: 2 years (Preferred) Ability to

Commute:

San Ramon, CA 94582 (Required)

Work Location:

In person

Pay:

$29.00 - $32.00 per hour

Benefits:

Dental insurance Flexible schedule Paid time off

Work Location:

In person