Financial Counselor

Back to jobs New Financial Counselor Vail, Colorado, United States Apply Vail Health has become the world's most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital. This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail. Learn more about Vail Health here . About the Opportunity Join Vail Health at our main hospital campus as a Financial Counselor and play a vital role in supporting patients during some of their most important moments. In this on‑site position, you'll work under the direction of the Manager of Financial Counseling to administer the Patient Financial Assistance Program, ensuring patients have access to the financial resources and support they need. Screen patients with and without insurance to determine financial means, including collecting required monies from patients. Assist patients with obtaining financial sponsorship from internal and external agencies and charitable programs when financial need is indicated and arranging payment plan according to Vail Health guidelines. What You Will Do Obtain and verify patient financial information using the Financial Assistance Application form and any 3rd party application. Communicate in accordance with policy to patients whose applications are incomplete. Initiates credit scoring and comprehensive interviews to determine each patient's eligibility for Medicaid, hospital-sponsored charity care, and other programs. Screen uninsured patients for internal and state based financial assistance programs. Determine financial responsibility of patients. Assist patients/representative with establishing payment plans. Collect required deposits and payments due on accounts. Counsel patients/representative who cannot pay according to Vail Health payment schedule and refer to appropriate agency for assistance as needed. Furnish and process forms for internal/external charitable programs. Follow up with patients who have not been financially cleared prior to discharge to help them navigate their responsibility and screen for financial assistance. Track and manage financial assistance adjustment amounts in billing system, communicate with business office and third party vendors. Post monies collected into financial system. Assist in training of staff. Strong interpersonal skills and ability to build rapport with a wide variety of individuals. This description is intended to reflect the general nature and level of work performed and is not an exhaustive list of all responsibilities associated with the role. What You Will Need Experience Two years of similar work experience defined through prior roles with a similar level of communication, organization, customer service and exposure to regular/reoccurring financial transactions required. Previous experience in hospital admissions or patient accounts (preferred). Bilingual in English and Spanish, preferred. Licenses & Certifications N/A Education N/A Benefits at Vail Health (Full Time)

Include:

Competitive Wages & Family Benefits:

Competitive wages Parental leave (4 weeks paid) Housing programs Childcare reimbursement

Comprehensive Health Benefits:

Medical Dental Vision Educational Programs:

Tuition Assistance Existing Student Loan Repayment Specialty Certification Reimbursement Annual Supplemental Educational Funds Paid Time Off:

Up to five weeks in your first year of employment and continues to grow each year.

Retirement & Supplemental Insurance:

403(b) Retirement plan with immediate matching Life insurance Short and long-term disability

Recreation Benefits, Wellness & More:

Up to $1,000 annual wellbeing reimbursement Recreation discounts Pet insurance Pay is based upon relevant education and experience per hour.

Hourly Pay:

$22 - $28.39 USD Create a Job Alert Interested in building your career at Vail Health Hospital? Get future opportunities sent straight to your email. Create alert Apply for this job

• indicates a required field Autofill with MyGreenhouse First Name
• Last Name
• Email
• Phone Country Phone Resume/CV
• Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School Select... Degree Select... Discipline Select... Add another Preferred Name What city and state are you currently residing in?
• Are you aware that this position is on-site?
• Select... Have you ever been employed by Vail Health?
• Select... If you were referred by a Vail Health employee, please provide name. How many years of relative work experience do you have?
• Select... Do you have at least 2 years similar work experience defined through prior roles with a similar level of communication, organization, customer service and exposure to regular/reoccurring financial transactions.
• Select... Desired Annual Pay
• What is your notice period?
• Select... To your knowledge, are you currently or have you ever been listed on a Medicare or Medicaid exclusion list?
• Select... Do you consent to communication by text message regarding your application?
• Select... If hired, can you provide proof of your authorization to work in the United States?
• Select... Will you require visa sponsorship now or in the future?
• Select... Read carefully and acknowledge.
• I acknowledge.

I certify that all the information provided in this employment application is true and complete. I understand that any false information or omission may disqualify me from further consideration for employment and may result in my dismissal if discovered at a later date. I understand that Vail Health may request an investigative consumer report from a consumer reporting agency. I understand I have the right to make a written request within a reasonable time for the disclosure of the name and address of the consumer reporting agency so that I may obtain a complete disclosure of the nature and scope of the investigation. Vail Health may request information as to my character, reputation, personal characteristics and mode of living from my neighbors, friends, former employers, school and other. I authorize that investigation of any or all statements contained in this application and also authorizes whether listed or not, any person, school, current employers (except as previously noted), past employers and organizations to provide relevant information and opinions that may be useful in making a hiring decision. I consent to the release of any or all medical information as may be deemed necessary to judge my capability to do the work for which I am applying. I agree to immediately disclose to Vail Health any debarment, suspension, exclusion, conviction of a criminal offence, or other event that may make me ineligible to participate in federally funded healthcare programs. I understand and I will be required to successfully pass a drug screening examination. I hereby consent to a drug screening as a condition of employment.

I UNDERSTAND THAT THIS APPLICATION OR SUBSEQUENT EMPLOYMENT DOES NOT CREATE A CONTRACT OF EMPLOYMENT NOR GUARANTEE EMPLOYMENT FOR ANY DEFINITE PERIOD OF TIME. IF EMPLOYED , I UNDERSTAND THAT I HAVE BEEN HIRED AT THE WILL OF VAIL HEALTH OR ONE OF ITS OUTREACH FACILITIES AND MY EMPLOYMENT MAY BE TERMINATED AT ANY TIME, WITH OUT WITHOUT CAUSE AND WITH OR WITHOUT NOTICE.

Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Vail Health Hospital's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Select... Are you Hispanic/Latino? Select... Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Select... Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability.