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Financial Counselor - Full Time Parsons

Job

Labette Health

Parsons, KS (In Person)

Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/13/2026

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Job Description

Financial Counselor -

Full Time Parsons Category:

Business office

Department:

Business Office Description:

Position Summary:

The Financial Counselor will play a crucial role in assisting patients and families in understanding their healthcare options, navigating financial concerns, and ensuring access to necessary medical services.

Essential Duties and Responsibilities:

The essential functions include, but are not limited to the following: Coordinate self-pay collection activity and referrals on uninsured and underinsured patients to eligibility agency Work with BOOS program Responsible for communicating with collection agencies and monitoring collection status of accounts via computer and informs patients and/or their representatives of delinquent accounts in order to collect payment, using direct phone contact and/or mail Visit all in-house private pay patients to determine all options of payment. Obtain required signatures for admission if needed. Keep a weekly record of all private pay accounts. Refers patient account to Advanced Patient Advocacy. Completes initial steps regarding charity applications. Assist with walk-in customers concerns. Ability to resolve the customer concerns regarding the patient accounting process. Review weekly private pay accounts for Financial Assistance. Weekly mail Financial Assistance applications to private pay patients. Process all FAA applications within 7 days of receipt. Analyze for approval/denial of application and advise of results. Accounts approved for Financial Assistance will be written off. Review charge off report weekly to write off to Bad Debt. Monitor record keeping of all accounts written off. Relief Cashier as needed Minimum Qualifications (Knowledge, Skills, and Abilities): High school diploma or equivalent required. Minimum of 1 years of experience in insurance, cashiering, money management, accounts receivable experience preferred. Proficiency in using electronic billing systems and healthcare software (e.g., Meditech). Excellent analytical skills with the ability to reconcile complex payment discrepancies. Detail-oriented with a high level of accuracy in data entry and record-keeping. Effective communication skills, both verbal and written. Ability to prioritize tasks and meet deadlines in a fast-paced environment. Understanding of healthcare compliance regulations and HIPAA guidelines.