Financial Aid Adviser Oakland University - 4.3 Rochester, MI Job Details Full-time $48,265 a year 8 hours ago Benefits Health insurance Dental insurance Tuition reimbursement Paid time off Vision insurance 403(b) Flexible schedule Qualifications Customer communication Financial services customer support Academic institution experience Financial aid application processing Parent communication Bachelor's degree Working with students from diverse cultural backgrounds Financial services Experience at colleges/universities Student advising Educational assistance administration Student counseling support Database software proficiency University experience Full Job Description Financial Aid Adviser Department 5131 - Office of Financial Aid and Scholarships Position Number 989438 Requisition No. S02778 Salary Range/Pay Rate $48,265 annually. Benefits of Working at Oakland University Oakland University offers competitive salaries and an excellent benefit program including a comprehensive medical plan with low contribution amounts for our employees, dental and vision plans at no cost for our employees, generous paid time off plans, a generous University contribution to our 403(b) retirement plan, tuition assistance for our employees and dependents, free access to our Campus Recreation Center and workout facilities, and flexible work schedules and wellness programs. These are current benefit levels subject to future changes. Employee Group/Grade AP Band M Job Category Administrative-Professional Work Schedule FT/Reg (40 hours) Shift/Days This is a full-time position, working Monday - Friday with occasional evenings and weekends required. First consideration will be given to those who apply by July 10, 2026. Pay Schedule Month Number of Hrs./Wk. 40 Position Information Position Information Minimum Qualifications Bachelor's degree required. Superior customer service skills. Minimum one year experience in higher education financial services advising and aid processing. Working knowledge of current student financial assistance programs and financial service operations. Experience and knowledge in student account and billing methods and student employment practices preferred. Excellent technical database skills. Ability to manage multiple tasks and work well under pressure. Excellent organizational, time management and analytical skills. Excellent oral and written communication skills. Ability to communicate effectively with a diverse population of students, parents and staff. Meet eligibility criteria to obtain access to federal websites needed to perform job functions. Desired Qualifications Master's Degree. All Qualifications Unless otherwise required by an applicable collective bargaining agreement, all minimum, additional and desired qualifications are preferred, but qualifications, degrees, and/or experience deemed comparable and/or equivalent by Oakland University in its sole and exclusive discretion may be considered. Position Details Position Purpose Provide counseling and advice to students and parents about financial services, financial aid, financial literacy, student account and billing, payment plans and student employment. Process financial aid applications, including budgeting, packaging of awards, revising award, verification, and resolving conflicting information. Deliver exceptional customer service through various communication systems. Conduct workshops, seminars, presentations, etc. about financial assistance programs. Demonstrate integrity and ethical behavior in working with confidential information and maintain a high level of confidentiality.