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AS
Alpine Solutions Group
Patient Financial Counselor/Advisor
Career Insights for Financial Counselor
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Based on New Jersey data
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What they do
A Financial Counselor works with customers on providing debt-relief services, usually working on prioritizing payment and encouraging customers to complete debt obligations.
$72,043 / year median in New Jersey
+6% projected growth
Job Description
The Opportunity Description About the
Opportunity:
We are seeking a Patient Financial Counselor for a specialized short-term contract. In this role, you will act as a dedicated patient liaison, managing everything from physician orders through the complete billing cycle. You will analyze health insurance benefits, secure prior authorizations, and educate patients on their out-of-pocket liabilities.Responsibilities:
Completes comprehensive health insurance verification and check prior authorization status. Calculates and provide patients with clear financial estimates for office visits, diagnostic testing, and surgeries. Communicates out-of-pocket details via phone, mail, and Epic MyChart. Collects point-of-service payments or set up formal payment arrangements following company policies. Delivers service excellence when interacting with patients, clinicians, and administrators.NOTE:
Applicants must be U.S. citizens or permanent residents (Green Card holders) to be considered for this position.Job Type:
3-month Contract with potential for extensions.Benefits:
Medical, dental, and vision coverage begins after 60 days of employment.Work Set Up:
Onsite at Camden, NJ 08103 .Work Schedule:
Monday to Friday from 9am to 3pm.Requirements:
High School Diploma is required (Associate's degree preferred). Hands-on EPIC experience is strictly required. Minimum 3 years of healthcare revenue cycle experience (insurance verification, registration, or point-of-service medical collections). High proficiency with payer online portals and third-party eligibility systems (e.g., NaviNet, Passport). Experience Required for Your Success- High School Diploma is required (Associate's degree preferred).
- Hands-on EPIC experience is strictly required.
- Minimum 3 years of healthcare revenue cycle experience (insurance verification, registration, or point-of-service medical collections).
- High proficiency with payer online portals and third-party eligibility systems (e.g., NaviNet, Passport).
- Intermediate understanding of medical terminology and health insurance plans.