Higher Education Transformation Consultant (Student Services Department) TEKsystems Newark, NJ

• On-Site Apply Nursing Timelines Operations Leadership Consulting Management Governance Communication Service Level Compliance Risk Business Process Higher Education Student Services Influencing Skills Workday (Software) Business Valuation Financial Services Workflow Management Process Optimization Escalation Procedures Organizational Design Full Stack Development Operational Efficiency Stakeholder Engagement Executive Presentations Business Transformation Organizational Leadership Business Process Discovery Standard Operating Procedure Organizational Effectiveness Organizational Change Management At least 8 years $166,400 - $187,200 / yr Posted yesterday

Description:

Higher Education Business Process Consultant Location:

(On-Site)

Duration:

2-3

Months Industry:

Higher Education / Academic Administration Overview We are seeking a highly experienced Higher Education Business Process Consultant to conduct a comprehensive operational assessment of key student-facing departments within an established nursing school environment. This consultant will evaluate current business processes, workflows, staff responsibilities, governance structures, and system utilization across Student Financial Services, Financial Aid, Registrar, Admissions, Recruitment, and Bursar functions. The ideal candidate will bring deep expertise in higher education operations and student services, with the ability to identify inefficiencies, uncover root causes of operational challenges, assess organizational readiness, and create a future-state operating model supported by detailed procedures, governance frameworks, timelines, and playbooks. This individual will work closely with executive leadership, department heads, and stakeholders to deliver actionable recommendations that improve efficiency, consistency, student experience, and organizational effectiveness while supporting the institution's broader transition to new SIS. Key Responsibilities Current State Assessment Conduct a comprehensive assessment of operational processes across: Student Financial Services Financial Aid Bursar Operations Registrar Services Admissions Recruitment Student Records Management Evaluate existing workflows, procedures, governance models, policies, communication methods, and departmental interactions. Assess staff roles, responsibilities, utilization, and operational effectiveness. Review current use of systems, tools, manual processes, workarounds, and custom procedures. Identify operational bottlenecks, process gaps, inefficiencies, compliance risks, and documentation deficiencies. Stakeholder Engagement Conduct onsite interviews and workshops with department leaders and key stakeholders. Facilitate discovery sessions to understand pain points, organizational challenges, and desired future-state operations. Gather feedback regarding timelines, service delivery issues, student-facing challenges, and cross-functional dependencies Recommendations & Future State Design Deliver a comprehensive findings and assessment report. Develop practical recommendations for process optimization and organizational improvement. Design future-state workflows that improve collaboration between Admissions, Registrar, Financial Aid, Student Financial Services, and Bursar operations. Establish governance models, communication standards, escalation procedures, and ownership structures. Playbook Development Create a detailed operational playbook including: Standard operating procedures (SOPs) Role definitions and responsibilities Governance guidelines Annual operating calendars Timeline management procedures Student services lifecycle workflows Job aids and process documentation Cross-functional service level expectations Implementation Support Partner with leadership to socialize recommendations. Assist departments in adopting new processes and workflows. Provide guidance on operational readiness and organizational change management. Support alignment with ongoing Workday initiatives where applicable. Required Qualifications 8+ years of higher education consulting or university administration experience. Deep expertise across multiple areas of student services, including: Student Financials Financial Aid Bursar Operations Registrar Services Admissions and Enrollment Management Demonstrated success conducting operational assessments and business process reviews. Experience developing governance models, operating procedures, and institutional playbooks. Strong stakeholder engagement and executive presentation skills. Experience leading interviews, workshops, and process discovery sessions. Ability to present findings and influence senior leadership decisions. Strong documentation and organizational design experience. Proven track record improving operational efficiency within colleges or universities. Job Type & Location This is a Contract position based out of Newark, NJ. Pay and Benefits The pay range for this position is $80.00 - $90.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Newark,NJ. Application Deadline This position is anticipated to close on Oct 8, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Apply Save Job Posting ID:

JP-006308302