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IG
Insight Global
Patient Financial Counselor
Career Insights for Financial Counselor
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Based on Texas data
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What they do
A Financial Counselor works with customers on providing debt-relief services, usually working on prioritizing payment and encouraging customers to complete debt obligations.
$75,317 / year median in Texas
+14% projected growth
Job Description
A healthcare provider is in search of Patient Financial Counselors. The ideal candidate would educate patients on what services are covered by insurance, copays, deductible, and out of pocket costs by working with the Pre-Service Coordinators to gather patient information prior to appointments. This candidate would be able to compassionately communicate financial obligations to patients. This representative would work with patients to create payment schedules and provide resources for financial assistance for out-of-pocket costs. They would work with social workers, doctors, APPs, for patient care coverage. Responsible for reviewing patient account balance, refund requests and adjustments, and ensuring information is properly and accurately documented.