Deductions Manager

Position:

Deductions Manager Department:

Finance Reports To:

VP Corporate Controller Salary Type:

Exempt Location:

Philadelphia, PA Make a greater impact at Bonduelle Americas! Bonduelle Americas is a certified B Corp inviting people to embrace a flexitarian lifestyle with an expanding portfolio of plant-rich products available in and beyond the produce aisle. We operate four facilities and employ nearly 3,000 Associates in the US. Bonduelle Americas is a wholly-owned subsidiary of Groupe Bonduelle (BON.PA), an established global brand with more than 170 years of family heritage bringing the joy of plants to tables around the world. Globally, our ready-to-eat plant-rich food products are grown on 173,000 acres by our grower partners and marketed in nearly 100 countries. Our mission is to inspire the transition toward a plant-rich diet to contribute to people's well-being and planet health. Join us at Bonduelle Americas for an opportunity to advance your career in a culture that places people first. As a valued member of our company, you will work in a mission-driven environment aimed at preserving the planet's resources while providing healthy plant-based products to millions of consumers around the world.

Position Summary:

The Deductions Manager is leading the end ‑ to ‑ end deductions process and implementation in a highly automated, fast-paced multidivisional environment. This role oversees the timely and accurate resolution of customer deductions —inclu sive of pricing variance , shortages, promotional claims, freight issues, and compliance charges — , build ing strong cross-functional relationships, drive reporting and analytics, support audits, and month end close . This is a strategic and hands - on leadership role responsible for implementing and improving the deductions process , minimizi ng disputes and supporting financial performance across the organization.

Key Responsibilities :

Deduction Process e s Oversee the daily workflow of all trade and non ‑ trade deductions to ensure timely investigation and resolution. Oversee the daily workflow of all trade and non ‑ trade deductions to ensure timely investigation and resolution. Categorize and track all deductions (pricing, shortage, allowances , transportation , marketing programs, etc.) and Promotion activity validating them with the appropriate department ( s ) . Categorize and track all deductions (pricing, shortage, allowances , transportation , marketing programs, etc.) and Promotion activity validating them with the appropriate department ( s ) . Establish and r eview support documentation such as pricing contracts, bills of lading, proof of delivery, pallet tags, grower/packer information, and customer rate agreements to determine deduction validity. Establish and r eview support documentation such as pricing contracts, bills of lading, proof of delivery, pallet tags, grower/packer information, and customer rate agreements to determine deduction validity. Manage the recovery of invalid or unauthorized deductions through effective communication with customers . Manage the recovery of invalid or unauthorized deductions through effective communication with customers . Lead continuous improvement initiatives to enhance efficiency, accuracy, automation, and customer experience. Lead continuous improvement initiatives to enhance efficiency, accuracy, automation, and customer experience. Reporting & Analytics Establish weekly and monthly metrics (KPIs), including deduction aging reports, recovery rates, reduction plans, and backlog reduction . Establish weekly and monthly metrics (KPIs), including deduction aging reports, recovery rates, reduction plans, and backlog reduction . Provide input for budget, forecasting and closing expectations based on volume, seasonality, customer programs, and promotional activity. Provide input for budget, forecasting and closing expectations based on volume, seasonality, customer programs, and promotional activity. Present findings and recommendations to Finance leadership and senior management. Present findings and recommendations to Finance leadership and senior management. Compliance & Governance Create team SOPs to ensure consistency, accuracy, and efficiency in the deductions process. Create team SOPs to ensure consistency, accuracy, and efficiency in the deductions process. Support internal and external audits, tax compliance reviews, and financial reporting requirements. Support internal and external audits, tax compliance reviews, and financial reporting requirements. Maintain and update departmental policies, procedures, and run books. Maintain and update departmental policies, procedures, and run books.

Minimum Qualifications:

Bachelor's degree in Business Administration , Accounting, Finance, or related field. Bachelor's degree in Business Administration , Accounting, Finance, or related field. Minimum 5 years of progressive deductions management, trade spend processes, or EDI based billing experience in an automated, multidivisional environment, in a supervisory or managerial role. Minimum 5 years of progressive deductions management, trade spend processes, or EDI based billing experience in an automated, multidivisional environment, in a supervisory or managerial role. Advanced Excel skills and strong data management capabilities. Advanced Excel skills and strong data management capabilities. Proactive problem-solving skills with the ability to prevent and diffuse issues. Proactive problem-solving skills with the ability to prevent and diffuse issues. Strong team management and leadership capabilities to prioritize and handle multiple tasks. Strong team management and leadership capabilities to prioritize and handle multiple tasks. High level of interpersonal, written, verbal communication skills. High level of interpersonal, written, verbal communication skills. Maintain a high level of confidentiality and professional skepticism. Maintain a high level of confidentiality and professional skepticism. Strong negotiation skills and ability to manage complex customer accounts. Strong negotiation skills and ability to manage complex customer accounts. Strong proficiency with TPM programs and ERP systems (JD Edwards or similar). Strong proficiency with TPM programs and ERP systems (JD Edwards or similar).

Preferred Qualifications :

Experience i mplementing TPM programs in produce, food manufacturing, and/or consumer packaged goods industry. Experience i mplementing TPM programs in produce, food manufacturing, and/or consumer packaged goods industry. Prior experience in a sustainability-focused or B Corp-certified organization. Prior experience in a sustainability-focused or B Corp-certified organization. Demonstrated ability to thrive and work collaboratively across organizational levels within fast-paced and/or high-volume environments. Demonstrated ability to thrive and work collaboratively across organizational levels within fast-paced and/or high-volume environments. Track record of delivering results with a strong bias for action. Track record of delivering results with a strong bias for action. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.