Loss Control Representative - Northern Michigan West Bend Insurance Company - 3.8 Grand Rapids, MI Job Details Full-time $68,933 - $108,087 a year 13 hours ago Benefits Health savings account Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Prescription drug insurance Pet insurance Qualifications Customer training Microsoft Excel Customer relationship building Serving clients Insurance loss control report preparation Risk assessments for insurance loss control Phone communication Employee health and safety management Insurance surveys for insurance loss control In-person customer service Mid-level CPCU Field surveys 3 years Driver's License Safety audits for insurance loss control Bachelor's degree Decision making Customer relationship management Conducting training sessions Associate in Risk Management Certified Safety Professional Associate Safety Professional Productivity software Visual insurance inspections Account management Communication skills Marketing Negotiation Health and safety training programs

Full Job Description Company Overview:

Recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We're committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

Job Summary:

West Bend is looking for a Loss Control Representative to join our growing team! As a Loss Control Representative - Northern Michigan, you will be responsible for the region of Grand Rapids, MI, east to Port Huron, MI and the northern regions above. You will conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting. Work with agents to foster and develop relationships and to secure new business. Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business clients, large groups, or associations. Training presentations may be conducted in-person, and occasionally on a weekend. The internal deadline to apply is 10/15/2026. External applications will be accepted on a rolling basis while the position remains open.

Work Location:

This position is field based, covering the region of Grand Rapids, MI east to Port Huron, MI , and the northern region above and involves working from your home office. The ideal candidate should either reside in this region or be willing to relocate to serve this area.

Responsibilities & Qualifications:

3-5 years of experience in safety and health Proficient with Microsoft Office, including Word, Excel and PowerPoint Proven interpersonal, presentation, marketing, oral and written communication skills Problem solving, critical thinking, active listening, negotiation and decision-making skills Valid Drivers License Bachelor's degree in safety, Risk Management, loss control, insurance or related field Designation in safety, health or insurance (CSP, ASP, ARM, CRM, CIC, CPCU, etc.) Light physical demand in an office setting with duties being performed while sitting or standing. Must be able to use computers and other office equipment, complete forms and documents, and communicate over the telephone and in person. Work is performed at various times and long days. Ability to walk

Salary Statement:

The salary range for this position is $68,933 - $108,087 The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate.

Benefits:

West Bend offers a comprehensive benefit plan including but not limited to : Medical & Prescription Insurance Health Savings Account Dental Insurance Vision Insurance Short and Long Term Disability Flexible Spending Accounts Life and Accidental Death & Disability Accident and Critical Illness Insurance Employee Assistance Program 401(k) Plan with Company Match Pet Insurance Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates Bonus eligible based on performance West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.

EEO:

West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.