Debit Fraud Analyst

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience.

POSITION SUMMARY

Provident Bank is seeking a Fraud Analyst - Debit to support the monitoring, development, and enhancement of fraud risk strategies for our Debit Card program. This role plays a key part in protecting customers and the Bank by identifying fraud trends, managing fraud rules, and developing data‑driven solutions to reduce fraud losses while maintaining a positive customer experience. The Fraud Analyst partners closely with Operations, Product, Finance, and external vendors to implement effective fraud controls and continuously improve fraud prevention strategies.

KEY RESPONSIBILITIES

Fraud Rule & Platform Management Identify, implement, and maintain fraud policies and rules Configure and manage fraud prevention platforms (e.g., FIS, FRM, and similar systems) Partner with vendors to implement rule changes and enhancements Financial & Data Analysis Perform complex analysis of financial, portfolio, and market data Evaluate fraud performance, trends, and forecast to improve risk and profitability outcomes Cross‑Functional Collaboration Partner with Product, Operations, and Finance teams to deliver integrated fraud solutions Support complex implementations and act as a subject‑matter expert Compliance, Training & Communication Stay current on regulatory and network requirements impacting debit card fraud Support internal training sessions related to fraud processes and controls Draft and deliver internal fraud communications and updates

MINIMUM QUALIFICATIONS

Bachelor's degree in business, Finance, or a related field required, MBA preferred Minimum of 5 years of experience in fraud management or fraud analytics within a financial institution Strong knowledge of debit card fraud, payment networks, fraud rules, and the fraud lifecycle Deep understanding of debit card operations, products, and processes Strong analytical, project management, and communication skills Ability to work cross‑functionally and manage critical vendor relationships Working Conditions Office‑based environment with prolonged sitting Occasional lifting (5-10 lbs.) and light physical activity Moderate noise level May require travel to Provident offices, branches, or customer locations This job description may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.

Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.

Pay Details:

$27.90 - $34.87/hourly Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.