3,116 of 10,000 $23.79

Per Hour

Position range in Grafton County $23.95

•$45.80 Per hour First Line Testing Analyst

Mascoma Bank

Occupation:

Business and Financial Operations Occupations

Location:

Lebanon, NH

•03766

Job Type:

Full Time (30 Hours or More)

Posted:

09/28/2026

Positions available: 1

Source:

FileImport

•Mascoma Bank

Web Site:

workforcenow.adp.com

Expires:

11/26/2026

Job #: 4452772

Job Requirements and Properties Work Onsite

Full Time Required Schedule

Full Time

Job Description

. Apply Description Join the Mascoma Bank team! The First Line Testing Analyst is responsible for supporting Retail First Line Risk testing efforts within the Retail Branch Network, by reviewing processes and best practices for self-identified risks and performing periodic branch inspections. Partners with the First Line Risk Manager to collect and review data to prepare reports on inspections completed in the Branch Network. The First Line Testing Analyst plays a role in minimizing operational risk through continuous improvement of business processes, developing quality standards, policies and procedures. This role is REMOTE with the exception of moderate travel to the Mascoma Bank branch locations. Mascoma Bank will only consider applications from the Vermont and New Hampshire area.

What You'll Do:

Working closely with First Line Risk Manager and First Line Test Team Lead, responsible for inspections of all retail branch banking offices Develop a thorough understanding of retail policies, procedures, programs, and objectives Performs developed branch inspection scripts in an independent, fair and objective manner; prepare reports to identify findings and possible resolutions. Participates in required and ongoing learning of products, services, and system applications, with a focus on customer and employee experience. Performs developed testing scripts throughout the Retail Branch Network and Deposit Operations. Prepares reports to identify findings. Participates in core product release testing as required. Performs additional duties as required. Liaisons with Retail Administration to advise on Improvement Development Plans Works closely with the Operational Risk Analyst to identify issues in projects, processes and new initiative s and prepare impact assessments of your findings Work with business lines and Operational Risk Analyst for process mapping for development and implementation of new systemseleases. Establish end-to-end workflows that strengthen controls, improve operational effectiveness, and support successful change management. Consult and collaborate with a variety of internal stakeholders to better understand the business requirements, processes, product needs and alternative solutions Presents findings of results to

Retail Banking Leadership What You'll Bring:

2+ years of Retail Banking experience. Full knowledge of bank products. Strong interpersonal communication skills. Ability to interact with all levels of staff and management. Well-developed written and verbal communication skills and the ability to present material to others. Must be flexible and willing to travel to all branch locations. Driver's License required. Excellent computer skills, knowledgeable in Excel, Word, branch retail applicable systems. Must maintain confidentiality and privacy. Professional appearance; grooming and dress consistent with MB appearance policy. If you are interested in the role and do not meet 100% of the requirements, we are still interested in hearing from you! Background and Credit ...For full information see follow application link. Mascoma Bank is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, ethnicity, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, status as an individual with a disability, or other applicable legally protected characteristics. To request a reasonable accommodation, please contact careers@mascomabank.com. Join the Mascoma Bank Team; always striving to exceed our personal best and surpass our customers' expectations. As a best place to work, we provide contemporary benefits, competitive salaries, opportunities for professional growth, and great team members to work next to! Mascoma Bank is an Affirmative Action and Equal Opportunity Employer, M/F/D/V.