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CA
Cirrus Asset Management
Risk & Claims Manager
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Based on Texas data
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What they do
A Risk Manager evaluates risk and recommends and manages strategies to mitigate or offset risks that could result in financial losses for a company or organization. Analyzes current risks and assesses potential new risks. Reviews contracts and insurance policies; prepares risk budgets. Communicates risk policies and procedures to staff at all levels of a company.
$100,705 / year median in Texas
Job Description
Company DescriptionAt Cirrus Asset Management, we are dedicated to providing exceptional property management services. With our expertise and passion for real estate, we strive to create a seamless and rewarding experience for all parties involved.
Our company culture is defined by its unwavering commitment to integrity, empowerment, respect, teamwork, innovation, and exceptional customer service. These values shape our everyday actions and guide us in achieving our mission and serving our clients effectively. What's in it for you? Paid Holiday, Sick, and Vacation TimeHealth InsuranceLife InsuranceDental InsuranceVision Insurance 401k PlanHealthcare Spending or Reimbursement AccountsCareer Growth OpportunitiesCheck out what associates are saying on Glassdoor! Job DescriptionThe Manager, Property Risk & Claims is responsible for identifying, investigating, analyzing, documenting, and mitigating operational risks across Cirrus Asset Management's multifamily and commercial property portfolio.
This position serves as the organization's primary internal risk management resource and is responsible for overseeing the claims lifecycle, conducting risk evaluations, implementing loss control measures, and minimizing financial exposure arising from property damage, liability, resident incidents, and other operational risks. The role partners closely with Regional Managers, Community Managers, Maintenance teams, clients, insurance partners, and executive leadership to improve incident response, strengthen claims visibility, reduce operational risk, and support proactive loss prevention efforts across the portfolio.
The Manager, Property Risk & Claims is responsible for developing scalable risk management processes that improve operational accountability, enhance incident reporting and documentation, reduce claims frequency and severity, strengthen risk awareness, and protect client assets. Through effective investigation, trend analysis, education, and corrective action planning, this role helps create a more proactive and sustainable approach to risk management across the organization.
Conduct root cause analyses and identify contributing factors associated with incidents.
Coordinate incident response activities and ensure appropriate documentation is completed.
Develop and communicate corrective action recommendations to operational leadership.
Escalate significant risk exposures and emerging trends as appropriate.
Risk Assessment & Loss PreventionIdentify recurring operational risks and loss trends across the portfolio.
Conduct risk assessments and recommend strategies to reduce future incidents and claims.
Partner with Regional Managers, Community Managers, and Maintenance teams to implement risk mitigation initiatives.
Support proactive loss prevention efforts related to property operations, safety concerns, resident incidents, and operational exposures.
Monitor implementation and effectiveness of corrective actions.
Claims Coordination & ReportingMaintain accurate claims tracking, documentation, and reporting processes.
Coordinate timely claim tendering and claims-related communications.
Serve as a central resource for claims information and reporting.
Assist with claims-related data requests supporting insurance renewals, underwriting reviews, and operational reporting.
Ensure claims information is accurate, complete, and consistently maintained.
SUCCESS MEASURESClaims frequency reductionReduction in repeat incidents and recurring risk eventsIncident response and investigation timelinessClaims reporting accuracy and visibilityClaim tendering timelinessCorrective action completion rates
Builds credibility and influence across all levels of the organization.
Promotes proactive risk management and continuous improvement.
Influences operational behavior without relying on formal authority.
Qualifications
Demonstrated experience investigating incidents, claims, or operational issues.
Proven ability to take a proactive, solutions-oriented approach to risk management by identifying trends, conducting root cause analysis, and implementing sustainable risk mitigation strategies.
Strong analytical, investigative, and problem-solving capabilities.
Experience working cross-functionally with operational teams.
Strong written and verbal communication skills.
Ability to influence and drive accountability without direct authority.
All your information will be kept confidential according to EEO guidelines.
Our company culture is defined by its unwavering commitment to integrity, empowerment, respect, teamwork, innovation, and exceptional customer service. These values shape our everyday actions and guide us in achieving our mission and serving our clients effectively. What's in it for you? Paid Holiday, Sick, and Vacation TimeHealth InsuranceLife InsuranceDental InsuranceVision Insurance 401k PlanHealthcare Spending or Reimbursement AccountsCareer Growth OpportunitiesCheck out what associates are saying on Glassdoor! Job DescriptionThe Manager, Property Risk & Claims is responsible for identifying, investigating, analyzing, documenting, and mitigating operational risks across Cirrus Asset Management's multifamily and commercial property portfolio.
This position serves as the organization's primary internal risk management resource and is responsible for overseeing the claims lifecycle, conducting risk evaluations, implementing loss control measures, and minimizing financial exposure arising from property damage, liability, resident incidents, and other operational risks. The role partners closely with Regional Managers, Community Managers, Maintenance teams, clients, insurance partners, and executive leadership to improve incident response, strengthen claims visibility, reduce operational risk, and support proactive loss prevention efforts across the portfolio.
The Manager, Property Risk & Claims is responsible for developing scalable risk management processes that improve operational accountability, enhance incident reporting and documentation, reduce claims frequency and severity, strengthen risk awareness, and protect client assets. Through effective investigation, trend analysis, education, and corrective action planning, this role helps create a more proactive and sustainable approach to risk management across the organization.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Incident Investigation & ResponseInvestigate property-related incidents, claims, accidents, and operational risk events.Conduct root cause analyses and identify contributing factors associated with incidents.
Coordinate incident response activities and ensure appropriate documentation is completed.
Develop and communicate corrective action recommendations to operational leadership.
Escalate significant risk exposures and emerging trends as appropriate.
Risk Assessment & Loss PreventionIdentify recurring operational risks and loss trends across the portfolio.
Conduct risk assessments and recommend strategies to reduce future incidents and claims.
Partner with Regional Managers, Community Managers, and Maintenance teams to implement risk mitigation initiatives.
Support proactive loss prevention efforts related to property operations, safety concerns, resident incidents, and operational exposures.
Monitor implementation and effectiveness of corrective actions.
Claims Coordination & ReportingMaintain accurate claims tracking, documentation, and reporting processes.
Coordinate timely claim tendering and claims-related communications.
Serve as a central resource for claims information and reporting.
Assist with claims-related data requests supporting insurance renewals, underwriting reviews, and operational reporting.
Ensure claims information is accurate, complete, and consistently maintained.
SUCCESS MEASURESClaims frequency reductionReduction in repeat incidents and recurring risk eventsIncident response and investigation timelinessClaims reporting accuracy and visibilityClaim tendering timelinessCorrective action completion rates
WHAT SUCCESS LOOKS LIKE
Claims are identified, documented, and addressed more effectively. Operational leaders demonstrate stronger ownership of risk management responsibilities. Incident reporting becomes more accurate and actionable. Recurring risks are identified and mitigated before they become larger issues.LEADERSHIP
EXPECTATIONSDemonstrates accountability, initiative, and ownership.Builds credibility and influence across all levels of the organization.
Promotes proactive risk management and continuous improvement.
Influences operational behavior without relying on formal authority.
Qualifications
MINIMUM QUALIFICATIONS
Bachelor's degree preferred.5-10 years of multifamily property management, risk management, claims management, operations, or related experience.Demonstrated experience investigating incidents, claims, or operational issues.
Proven ability to take a proactive, solutions-oriented approach to risk management by identifying trends, conducting root cause analysis, and implementing sustainable risk mitigation strategies.
Strong analytical, investigative, and problem-solving capabilities.
Experience working cross-functionally with operational teams.
Strong written and verbal communication skills.
Ability to influence and drive accountability without direct authority.
KNOWLEDGE, SKILLS
& ABILITIESRisk Assessment & Loss PreventionIncident Investigation & Root Cause AnalysisClaims Coordination & DocumentationOperational Risk ManagementData Analysis & ReportingMicrosoft Office SuiteMultifamily Property Management Operations preferredWORK ENVIRONMENT & PHYSICAL REQUIREMENTS
This position operates in a primarily office-based environment and requires regular in-office presence at the Irving, TX Corporate Office, as well as occasional travel to company communities and other business locations as needed. The role requires frequent communication, facilitation, presentations, and computer use. The employee must be able to remain in a stationary position for extended periods, operate standard office equipment, and communicate effectively in person, virtually, and in writing. Occasional lifting of up to 25 pounds may be required.Additional InformationLocation:
600 East John Carpenter FWY, Irving, TX 75062Pay:
$80,000 or more DOQ per year; performance-based bonus opportunities based on positive-outcomeKPIsSchedule:
Monday - Friday 9:00 am - 6:00 pmDISCLAIMER
The statements contained herein are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of duties, responsibilities, qualifications, or working conditions. Cirrus Asset Management reserves the right to modify responsibilities and requirements based on business needs. We are an equal opportunity employer and all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories.All your information will be kept confidential according to EEO guidelines.