Seasonal, Operations Technical Specialist

Toggle navigation Company Culture Opportunities Benefits Hiring Join our Talent Community Candidates Login Associates Login Back Seasonal, Operations Technical Specialist WILLIAMSPORT, Pennsylvania No Retail Tax Leadership & Operations 2025-14790 Seasonal - Corporate mail_outline Get future jobs matching this search Login orRegister Job Description Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages Deliver supplies and materials to and from tax office locations in a timely and organized manner Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst Maintain an inventory of district resources Track and control hot spare computer equipment in the district Document hardware problems and their resolution within the ticketing system Maintain up-to-date technical knowledge of the department's supported products and systems Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team...

Education:

High school diploma or equivalent

Work Experience:

Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware Must have reliable transportation to travel between office locations as required Must be able to work independently Must be able to lift 55 pounds Demonstrated decision-making, analytical, and problem-solving skills Demonstrated organization, prioritization, and project coordination skills Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates Effective time management and multi-tasking skills Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.

Equal Opportunity Employer:

H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Apply Share Need support? Customer help Find an office Search Tax Services Online tax filing File with a tax pro Free online tax filing Tax software Second Look Review Peace of Mind Tax Identity Shield Audit & Tax Notice Support Expat tax services Small Business Services Block Advisors Small business taxes Small business bookkeeping Small business payroll Business formation services Wave Financial Tax Tools & Resources MyBlock Tax calculator Tax prep checklist Tax questions Appointment Prep Guide Find my W-2 online Refund & payment options Where's my refund? W-4 calculator Legal Terms Privacy notice Pathward privacy notice Financial Services Emerald Advance Loan Spruce Emerald Card Refund Advance Refund Transfer Resources Customer help & support Help Center Office locations International locations Reschedule or manage appt Mobile apps Sitemap About H&R Block About us Make Every Block Better A Fair Shot Outlook on American Life Careers Buy or sell an office Income Tax Course News Center Investor relations The Tax Institute Guarantees Copyright © 2024-2025 HRB Digital LLC. All Rights Reserved. Bank products and services are offered by Pathward®, N.A. All deposit accounts through Pathward® are FDIC insured. Your Privacy Choices Cookies are used on this site to assist in continually improving the candidate experience and all the interaction data we store of our visitors is anonymous. Learn more about your rights on our Privacy Policy page. Okay x