Economic Stability Supervisor

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. Learn more about Louisiana Department of Health Economic Stability Supervisor Join the Economic Stability and Self-Sufficiency team as a Supervisor and lead the daily operations of a parish or district office serving individuals and families in need. This role oversees staff who deliver critical financial and supportive benefits through programs such as SNAP, FITAP, Kinship Care Assistance, and STEP. The position offers the opportunity to guide staff performance, ensure accurate and timely benefit delivery, and manage complex federal and state program requirements—making a direct impact on community well-being while supporting program integrity and compliance.

Please note:

Applicants must clearly describe their experience with specific Medicaid programs and/or identify the section or unit in which they performed eligibility work (e.g., Long Term Care, SNAP, Eligibility Field Operations, etc.) within their job duties. Failure to include this information may result in the application being deemed incomplete and ineligible for further consideration. Vacancies are available statewide across the following Regions. Each Region includes parishes. Applicants must select the region(s) they are available to work when applying.

REGION 1

Jefferson, Orleans

REGION 2

East Baton Rouge, Iberville

REGION 3

St. John

REGION 4

Acadia, St. Landry

REGION 5

Calcasieu

REGION 6

Avoyelles

REGION 7

Caddo

REGION 8

Lincoln, Ouachita

REGION 9

St. Tammany Six years of economic stability social services experience; OR Six years of full-time work experience in any field plus three years of economic stability social services experience; OR A bachelor's degree plus three years of economic stability social services experience; OR An advanced degree in a social sciences field, business, public, or health administration plus two years of economic stability social services experience.

EXPERIENCE SUBSTITUTION

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. The official job specifications for this role, as defined by the State Civil Service, can be found here .

Job Duties:

Supervises Social Service Analysts and an Economic Stability Specialist, including staff training, performance management, leave approval, conflict resolution, and oversight of unit operations, which may span multiple parishes. Leads the resolution of client and staff disputes, complaints, and conflicts by conducting interviews, investigating issues, and ensuring timely and appropriate resolutions. Reviews cases and subordinate work for accuracy, timeliness, and completeness in determining eligibility for SNAP, FITAP, Kinship Care Assistance, and STEP program benefits. Ensures accurate data entry and case maintenance in the Louisiana Integrated Technology for Eligibility System (LITES), including verification, documentation review, and identification of error trends with corrective action implementation. Provides policy guidance and training to staff by maintaining up-to-date knowledge of program policies, interpreting procedures, coordinating with regional program specialists, and participating in required professional development and disaster readiness training. Compiles and analyzes statistical and management reports, supports administrative functions in the absence of the ES Manager, and builds partnerships with community providers to strengthen referral processes and expand client services.

Position-Specific Details:

Location:

Medical Vendor Administration / Economic Stability /

Statewide Appointment Type:

This position may be filled as a Probationary appointment, Promotional appointment , Job appointment (temporary appointment that may last up to 48 months), Detail to Special Duty Position Number(s): Multiple positions

Compensation:

The salary range listed for this position reflects the minimum and maximum allowable pay range and is not the anticipated starting salary. New hires will typically be appointed at the Special Entrance Rate (SER) listed below, based on qualifications and experience. Higher salaries may only be considered for applicants with prior State of Louisiana classified service, in accordance with Civil Service pay rules. This position is eligible for the following Special Entrance Rates (SER), as well as a Premium Pay of up to $2.00/hr for hours worked based on longevity. Economic Stability Supervisor - $24.35 hr / $ 1,948.00 bi-weekly How To Apply No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. • Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete. For information on how to check your application status and understand status updates, please click HERE .

Contact Information:

Samantha Johnson Samantha.

Johnson2@la.gov LA Department of Health (LDH) Division of Human Resources PO Box 4818 Baton Rouge, LA 70821 225-342-6477 This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218. LDH supports Louisiana's commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities. Information on the Louisiana Works, Louisiana Rehabilitation Services is available here . LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.