Office Services Specialist

Make a Difference in Your Community St. Louis County's Department of Revenue seeks an Office Services Specialist to join their Recorder of Deeds team. This position will perform complex office duties in support of a defined technical function requiring the application of in-depth knowledge of state and local statutes, ordinances, and codes. The well-qualified candidate will be able to make decisions without close review by a supervisor. Why Work with Us?

Competitive Average Salary:

Typical starting salary range is between $16.80 - $20.16 per hour, based on your qualifications

Comprehensive Benefits:

Enjoy a robust benefits package and generous Paid Time Off (PTO). Learn more about St.

Louis County benefits:

Saint Louis County Employee Benefits Public Service Loan Forgiveness:

We participate in this program to support your financial future.

Learn more about the program:

Public Service Loan Forgiveness | Federal Student Aid Essential Function Examples Monitor and respond to messages in the public-facing email inbox in a timely, professional manner Monitor customer service tickets and communicate with appropriate staff to ensure timely resolution of tickets Verify, update, and process information and documents based on technical knowledge of relevant policies statutes, ordinances and codes Interact with the general public and County Departmental contacts under adverse conditions as necessary Provide technical assistance and guidance to employees and the general public Marginal Function Examples Prepare reports, summaries and documentation for use at meetings and for processing paperwork Process and maintain written and computerized records Perform other duties as required or assigned Equivalent to three years or more of professional work experience in a general office environment. The work rules for the Department of Revenue require all employees, whether they reside in St. Louis County or elsewhere, to remain current in the payment of their personal and real property taxes Preference may be given to applications as follows: Experience working in public service or the government sector Experience in customer service

SELECTION AND APPOINTMENT

: A selection committee will evaluate the qualifications of each applicant which will include recentness and appropriateness of the applicant's education and experience, answers to the supplemental questions, results of employment references investigated and any other appropriate information available. The selection committee will admit to the interview only those persons who possess the most job-related qualifications and may establish admittance criteria beyond the minimum qualifications stated above. The interview will comprise 100% of the applicant's earned grade. A candidate must earn a qualifying grade of 70 or more on the interview to be eligible for appointment. After initial interviews with the selected candidates are conducted, an email will be sent to the address on file with instructions on how to complete and submit a Conviction Questionnaire. Candidates have 3 days to complete the required questionnaire. The five top ranking candidates, based on the final grade, will be certified to the Department Director/Appointing Authority who will make the final decision. All applicants conditionally offered a merit position will be required to submit to urinalysis to screen for illegal drug use prior to appointment. Screening will be performed by a reputable clinical laboratory. The cost of screening will be covered by the County.

HOW TO APPLY

: Applicants interested in applying for this position should visit our website at www.governmentjobs.com/careers/stlouis . We only accept on-line applications.

EQUAL EMPLOYMENT OPPORTUNITY POLICY

: The policy of the Civil Service Commission of St. Louis County is to support fair and equitable employment opportunities for all persons regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, veterans' status or political affiliation. Call the Division of Personnel at (314) 615-5429 for more information on this policy. St. Louis County Division of Personnel, 7th Floor Clayton, MO 63105 (314) 615-5429 Relay MO 711 or 800-735-2966

An Equal Opportunity Employer Fax:

(314) 615-7703 www.stlouiscountymo.gov