Delinquency Control Counselor - Phoenix, AZ

TEKsystems is currently Hiring for a Delinquency Control Counselor opportunity with a Fortune 100 Financial Institution in the Phoenix, AZ area!

Location:

Phoenix, AZ - Hybrid/Remote (MUST be local to Phoenix, AZ area)

Schedule:

The training schedule will be 8-4:30 Mountain Time The regular work schedule after training will be 10:30am-7:00pm or 9:30am-6:00pm Mountain Time MUST be able to work Saturdays! (When working on a Saturday, will have one day off during the week)

Job Description:

Call center production environment, auto-dialer making outbound calls, will receive in-bound calls. Early stage collections (1-30 days late), 80-120+ calls per day. To control/collect on past due Consumer Loan and Credit Card accounts for early stages of delinquency. To provide member financial counseling and mitigate loss. Experience Level Entry Level Must have High School Diploma/GED Strong Customer Service Skills Job Type & Location This is a Contract to Hire position based out of Phoenix, AZ. Pay and Benefits The pay range for this position is $18.95 - $18.95/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Phoenix,AZ.

Application Deadline This position is anticipated to close on May 15, 2026. h4>

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.