Field Collector

Field Collector Linebarger Goggan Blair & Sampson - 3.3 Dallas, TX Job Details Full-time $45,000 - $48,000 a year 19 hours ago Benefits Mileage reimbursement Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance Paid sick time Qualifications Microsoft Word Confidential information handling Microsoft Excel Oracle Microsoft Outlook Professional ethics Writing skills State tax Driver's License Math Driving Organizational skills SharePoint Local tax Time management Full Job Description

JOB TITLE

FIELD

COLLECTOR- COLLECTIONS DEPARTMENT REPORTS TO

COLLECTIONS

MANAGER JOB OVERVIEW

(PRIMARY PURPOSE): Seeking a dynamic individual with exceptional skills and proven collection background. Candidate must have excellent math, organizational, communication, writing, and computer skills. This position is responsible for the collection of delinquent taxes owed to local governmental entity clients. Collection efforts are accomplished by proactively contacting taxpayers via phone, correspondence and emails including conducting site visits in the field. Site visits may require walking and driving for extended periods of time. Field Collectors work in an assigned geographical area and will manage their own queue of assigned collection inventory. This role also requires in-town travel up to 70% of the assigned work time and a reliable means of transportation is required.

MINIMUM JOB REQUIREMENTS

Experience:

Approximately three (3) years of experience in a formal collection environment OR, any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved. Government experience / government tax knowledge a plus.

ESSENTIAL FUNCTIONS OF THE JOB INCLUDE

 Managing daily site visits and meet weekly site visit goals, conduct skip tracing techniques,and communicating with taxpayers.  Utilizing effective communication techniques with taxpayers to identify issues, negotiate payment in full or payment arrangements in accordance with federal, state, firm and client guidelines.  Fully and accurately document Oracle system with updates and results of pending and completed work.  Review inventory of accounts to determine next collection or litigation step, makes recommendations to management regarding next course of action.  Identifies accounts that require management or attorney intervention  Assist walk-in taxpayers and the public as needed to resolve questions and issues related to their tax obligations. Provide monthly activity and collection outcomes to the Manager/Assistant Manager Valid Texas Driver license, excellent driving record, and reliable means of transportation  Work on special collection projects as assigned. 1

KNOWLEDGE/SKILLS/ABILITIES:

1. Excellent time management and organization skills 2. Handle sensitive, high-profile or complicated tax accounts and projects with discretion and sound judgment. 3. Self-reliant, self-starter, motivated, organized, and possess the discipline to work independently 4. Team player with excellent collection and customer service skills. 5. Proven capacity to problem-solve, multi-task and meet/exceed monthly department/office goals. 6. Working knowledge of the Texas Property Tax Code. 7. Ability to prioritize workloads to ensure timely completion of assignments. 8. Ability to work under pressure and maintain ethical and professional decorum. 9. Ability to communicate effectively and professionally with the public. 10. Ability to exercise independent judgment and make sound business and ethical decisions protecting the interests of the client and the law firm at all times. 11. Ability to maintain confidentiality of all matters related to client and firm business. 12. Familiarity with

Microsoft Word, Excel, Outlook, SharePoint, Oracle Pay:

$45,000.00 - $48,000.00 per year

Benefits:

401(k) Dental insurance Flexible spending account Health insurance Health savings account Mileage reimbursement Paid sick time Paid time off Vision insurance

Work Location:

In person