Municipal Services Specialist (Part-Time) Washington Terrace City - 3.0 Washington Terrace, UT Job Details Part-time $20.69 - $29.37 an hour 1 day ago Benefits Paid holidays Dental insurance Paid time off Employee assistance program Retirement plan Qualifications Teamwork Microsoft Excel Employee relationship building Administrative experience High school diploma or GED Organizational skills Typing Productivity software 10 key typing Quality data entry Time management Customer data entry Full Job Description

POSITION

Municipal Services Specialist

SCHEDULE

Part-Time , Permanent 31 hours/week M-F (rotating Friday's off)

DEPARTMENT

Budget & Finance

JOB LOCATION

City Hall 5249 South 400 East, Washington Terrace, Utah. Front Office Work Environment.

HOURLY PAY RANGE

$20.69-29.37 (DOE)

BENEFITS

Paid holiday, Sick and Vacation leave. Participation in the Utah Retirement System (URS) No Medical or Dental Benefits associated with this position.

SPECIAL REQUIREMENTS

Applicants must be able to successfully pass a background check, including credit check and drug screen Municipal Services Specialist (Part-time, Permanent) The City of Washington Terrace, located in Weber County, is seeking a customer-focused, detail-oriented Utility Services Specialist. This position works under the direction of the City Treasurer and is responsible for utility billing and processing, customer service duties, cash receipting, account maintenance, and a variety of administrative duties. The ideal candidate is dependable, organized, self-motivated, and enjoys working with the public in a fast-paced office environment.

OPPORTUNITIES & CHALLENGES

The Municipal Services Specialist will work with a highly motivated and outgoing team who value teamwork, a strong work ethic, and a commitment to excellence. This position offers work variety in utility and non-utility projects and assignments with inter-departmental coordination and cooperation.

ESSENTIAL FUNCTIONS

(The following duties ARE NOT intended to serve as a comprehensive list of all duties to be performed.)

• Provide exceptional customer service in person, by phone, and by email.
• Process utility payments, applications, deposits, refunds, and account changes.
• Maintain accurate customer records and billing information
• Generate monthly utility bills, ensure timely upload of readings from data collection devices and systems, monitor delinquencies and collections from customers, and resolve billing discrepancies.
• Assist customers with questions and direct them to appropriate departments.
• Assist with business licensing, City newsletters, and other administrative projects.
• Maintain strong professional and courteous working relationships and collaboration with employees, city officials, and the public.
• Performs other duties as assigned.

Required minimum training, education, and experience Ø High school graduate or equivalent Ø Experience working in an office environment Ø Strong customer service and communication skills (written and verbal). Ø Excellent organizational skills with strong attention to detail. Ø Time-management skills to prioritize work, meet deadlines, work without or little supervision to begin or complete projects independently. Ø Must be able to work with automated accounting and billings systems and personal computers. Must have a working knowledge of standard office practices and procedures, and be proficient in Microsoft Office, excel and computer-based software. Ø Must be able to handle stressful situations, use cognitive and analytical skills to quickly assess situations, and be able to make decisions under pressure in areas of responsibility. Ø Proficient in use of 10-key calculator and computer keyboard with work experience in data entry software modules. Ø Be enthusiastic, confident, helpful and committed. Must be reliable with good attendance. Ø Successful completion of a criminal background, credit check, and drug screening. Preferred minimum training, education, and experience Ø Experience in accounting/cash handling Ø Experience in customer service Ø Experience with Caselle or CityInspect software/ local government experience

HOW TO APPLY

To apply online go to www.washingtonterrace.gov and click on "I Want To" then select "Apply for a City Job". Or paste the link below in our browser to be directed to the online application.

https:

//www.xpressformsbuilder.com/viewer/3e4c3be0-0f24-47e3-bb58-d5785553b13d Incomplete submissions will not be accepted. Recruitment inquiries should be directed to Washington Terrace City Human Resources at 801-395-8283 or by emailing The Human Resource Office will provide reasonable accommodations for any applicant during the examination and selection process. If you have special needs, please call (801) 395-8283. Washington Terrace does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services.

• Equal Opportunity Employer

•

Pay:

$20.69 - $29.37 per hour

Benefits:

Employee assistance program Paid time off Retirement plan

Work Location:

In person