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CO
City of Rutland
Counter Clerk - Treasurers Office
Career Insights for Tax Examiner / Collector
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What they do
A Tax Examiner or Collector examines tax returns, bills of sale and other documents to determine the type and amount of taxes, duties and other types of fees to be paid by individuals or businesses, referring exceptional or important cases to accountants, senior government officials or managers.
$58,720 / year median in Vermont
+4% projected growth
Job Description
Job Summary:
This position supports various functions within the Treasurer's office. The primary role is counter clerk for the City of Rutland servicing the public via counter transactions including account inquiries. This position is part of a collective bargaining unit.Essential Duties:
- Accepts and processes payments for the City of Rutland including payments by mail, in person, daily credit card/debit card and eCheck transactions, and inter-departmental deposits and other daily functions of the collection office.
- Ability to process daily transactional batches (deposits) including verification of receipts with the ledger in preparation for posting by the Assistant Treasurer or Treasurer.
- Ability to research accounts & prepare accurate and timely responses to inquiries from attorneys, accountants, title companies, mortgage companies and the public.
- Cross trains with staff to be able to back-up and support the following roles: Accounts Payable, Accounts Receivable, Collections and Parking Tickets.
- Assist in mailing of notices.
Other Duties:
- Ability to communicate with taxpayers, ratepayers and other parties doing business with the City in a professional manner and provide taxpayer and ratepayer information
- Support the Account Clerks, Assistant Treasurer and Treasurer with some of their duties for the City of Rutland which may include month-end reports and year-end closing along with preparation for annual audit.
Minimum Qualifications:
- High School Diploma or equivalent - Customer service, cashier or business experience preferred. Ability to learn, comprehend and apply generally accepted accounting principles to the work environment is a requirement.Other Required Skills:
- Ability to work the counter in a fast-paced environment with strong customer service skills.
- Ability to perform transactions quickly and with a high degree of accuracy. Other Skills, Abilities, Attributes
- Ability to be polite, pleasant and professional to the public and coworkers under stressful and calm situations alike.
- Demonstrate strong analytical skills.
- Demonstrate strong team working skills and the ability to "think outside the box".
- Willingness to do hands-on work with a strong team environment.
- Understanding of systems and ability to execute a high degree of daily output.
- Resourcefulness - able to gather many points of information and formulate a recommendation or hypothesis.
- Strong organizational, documentation and prioritization skills. Ability to balance multiple tasks at once.
- Detail oriented with emphasis on accuracy and integrity of data.