Determining proper business tax requirements, classifications, fees, and contractor registrations. Answer a high volume of telephone calls, assist the public, other departments, and government agencies, and provide excellent customer service. Maintain digital files for all applications, input new applications, update customer information into the city's computer database, and check related documents for accuracy. Accept zoning use certificates and business tax receipt applications through the Business Tax Receipt portal (Camino) Assist customers with applying for the sidewalk café and rental housing program. Assist in the business tax renewal process. Maintain and process business tax refunds. Monitor, order, and stock all necessary forms, supplies, and applications for department use. Ability to compose correspondence when needed Perform other work as requested. Education High school diploma or equivalent. Experience Must have two (2) years of clerical experience in business or regulatory work. Experience and efficiency in typing are a must, as the job involves a significant amount of data entry. A comparable amount of training and experience may be substituted for the minimum qualifications. License/Certification Certification from the Florida Association of Business Tax Officials is preferred, or you must obtain certification within two (2) years of employment. Key Competencies Knowledge, or ability to learn, City Ordinances relating to business tax receipt policies and practices. Ability to use a computer, navigate a computer filing system, and web-based software to retrieve information. Knowledge of the city's computer database (Central Square / Naviline) and Microsoft Office is a plus. Ability to operate a variety of office equipment. Effectively communicate and interact with other employees and the public through the use of the telephone

Work Days/Hours :

Monday - Thursday, 7:00 a.m. - 6:00 p.m. (Possible overtime)

Job Status:

( X ) Full-time ( )

Part-time/temporary Department/Number:

Code Enforcement/1530

Pay Plan/Grade:

42/18 The City of Pompano Beach welcomes everyone who would like to become a member of our team and who wants to "Do Good". The City does not discriminate on the basis of race, color, sex, age, national origin, disability, religion, genetic information, marital status, political affiliation, sexual orientation, gender identity, familial status, or other circumstances and characteristics protected by state or federal law. The City promotes diversity of culture, background, thought, and ideas. The City strives to make inclusion a part of everything we do and strives for a work environment that creates a sense of belonging for everyone.