Build Relationships. Build Futures. Build Your Career. Fluency in the Spanish Language Preferred At Orange County s Federal Credit Union (OCFCU), banking is personal-always has been. For more than 85 years, we ve helped our members reach life s milestones by building real relationships, not pushing transactions. With $3+ billion in assets and 145,000+ members, we re proud of where we ve come from-and excited about where we re going next. Our people-first philosophy isn t just a tagline. It s why we ve been named #1 Credit Union by the Orange County Register for several years and most recently 2024 & 2025! We re also honored with workplace satisfaction-driven directly by employee voices. When you join OCFCU, you re joining a workplace where people genuinely enjoy coming to work and feel empowered to do meaningful, impactful work every day. Why Work With Us? Make a

Difference:

If you're passionate about serving people, this role offers a unique opportunity to positively impact your community.

Grow With Us:

We provide a clear path for career advancement, supported by professional and personal development programs.

Be Valued:

From day one, you'll receive generous benefits, including top-tier health insurance, a robust 401(k) plan, and paid holidays.

Your Role:

As a Member Service Representative (Teller), you'll be the face of our credit union, providing a range of services that go beyond basic transactions. Handle teller transactions and eventually learn to open new accounts with accuracy and a friendly demeanor. Cross-sell products and services, helping members discover solutions that meet their financial needs. Resolve any issues with a consultative approach that builds trust and long-term relationships.

What We're Looking For:

Experience:

Within a banking or credit union environment, recent Teller experience experience is preferred.

Sales & Communication Skills:

Proven ability to cross-sell and refer products and services effectively. Ability to write and speak in an approachable yet professional manner.

Technology:

Ability to understand and use various systems and software.

Availability:

Must be available Monday through Saturday, with schedules varying between 8:30 AM and 6:30 PM on weekdays and 8:30 AM to 2:30 PM on Saturdays.

Integrity:

Willingness to undergo thorough background and credit checks.

Compensation:

We value your experience and skills, and our competitive hourly rates reflect that. Final offers are based on qualifications, internal equity, and the level of position offered. Below are OCFCU s branch job levels with their corresponding hourly pay: Member Service Rep.

I:

$20.00 (requires minimum two years of customer service and cash handling experience) Member Service Rep.

II:

$20.50 (requires minimum six-months recent Teller experience) Member Service Rep.

III:

$21.00 - $22.00 (requires minimum one year recent Teller experience and six-months of New Accounts experience)

Perks & Benefits:

Health Coverage:

Comprehensive benefits, including Anthem, Delta Dental, and VSP, effective from your first day.

Financial Security:

Life insurance at no cost and a 401(k) plan with a 6% employer match, dollar for dollar.

Work-Life Balance:

13 days of vacation and seven (7) sick days annually plus paid holidays.

Recognition & Growth:

Annual merit increases, discretionary bonuses, and educational grants up to $1,000 per year. Orange County's Federal Credit Union is an Equal Opportunity Employer. Pre-employment screenings, including background and credit checks, are required.