Cash Vault Teller and Vault Clerk Job description

Employment:

Full-time, hourly, nonexempt

Location:

Lawndale, California — in person

Schedule:

40 hours per week

Pay:

$21.00- $23.00 per hour, based on relevant experience and qualifications Reports to: Define the position this will report to Vault Manager About the role Fortress Armored Services Company is seeking a detail-oriented Cash Vault Teller / Vault Clerk to receive, process, safeguard, and prepare currency, coin, and other customer valuables. This position supports secure vault operations and timely route preparation through accurate counting, complete records, and careful verification at every handoff. Essential responsibilities

Cash Management:

Receive, count, sort, verify, process, and distribute currency, coin, checks, and other assigned valuables using approved equipment and procedures. Manage ATM replenishment and prepare armored car deliveries.

Deposit and Shipment Verification:

Verify incoming deposits and change shipments by checking identifying numbers, bag counts, and seals against accompanying receipts and manifests. Scan deposits and shipments as required by established procedures.

Transaction Processing:

Handle customer deposits, withdrawals, loan payments, and other assigned financial transactions, often involving large sums, in accordance with authorized services and procedures.

Balancing and Reconciliation:

Balance the vault, branch tills, ATM cash levels, and assigned processing records daily. Reconcile physical items, system entries, and manifests to identify and resolve discrepancies and ensure all items are accounted for before completing transfers or closing assignments.

Outbound Orders and Route Preparation:

Prepare and verify outbound change orders, shipments, and replenishments for the next day's routes, including ATM orders when assigned.

Record Keeping and Data Entry:

Record item counts, amounts, and serial numbers; sign and date receipts and manifests; and accurately enter deposits, transfers, and other transactions involving customer valuables (liability) into designated systems. Generate and maintain daily logs, records, and reports for vault activities, shipments, and cash movements.

Material Handling:

Load, unload, and move bags and boxes of coin and other valuables using wagons, flatbed carts, and other approved equipment and safe material-handling practices.

Equipment and Work Area:

Operate cash-processing equipment and monitor the performance of processes and machines to ensure accuracy and efficiency. Maintain an orderly, secure work area.

Security and Compliance:

Guard and maintain the safety and security of employees, the vault, and customer valuables at all times. Follow Fortress procedures, applicable customer or bank policies, and federal, state, and local requirements, including chain-of-custody, dual-control, access-control, and verification procedures.

Discrepancy and Incident Reporting:

Promptly report shortages, overages, missing items, damaged seals, signs of tampering, processing errors, equipment problems, and security or operational concerns to a supervisor.

Attention and Focus:

Maintain attention while handling valuables and follow company restrictions on personal phone use in secure work areas.

Armed Security Duties:

Carry a firearm while performing assigned vault duties and follow all applicable laws and Fortress policies regarding firearm safety, handling, storage, and use of force.

Other Duties:

Perform other related vault duties as directed. Required qualifications At least one year of cash-handling experience. Ability to accurately count, add, subtract, and reconcile amounts; identify discrepancies; and follow written and verbal procedures. Accurate data entry and ability to complete legible records, receipts, and reports. Attention to detail, sound judgment, and discretion when handling customer valuables and confidential information. Ability to work collaboratively, communicate concerns promptly, and adapt to changing operational priorities. Dependable attendance and punctuality for the assigned schedule, consistent with applicable leave and accommodation requirements. Ability to perform the essential functions of the position, with or without reasonable accommodation. Required Security credentials Must be at least 21 years of age . Possess and maintain a valid, active California BSIS Security Guard Registration (Guard Card) . Possess and maintain a valid, active California BSIS Exposed Firearms Permit , associated with the applicable registration and authorizing the caliber carried on duty. Maintain all required training, firearms qualifications, requalifications, and credential renewals. Required credentials must be verified before assignment to armed duties. Preferred experience Banking, commercial cash processing, armored transportation, casino cage, or other high-volume cash-handling experience; familiarity with cash-counting equipment and deposit-tracking systems. Physical demands and work environment The role involves repeatedly handling bags and boxes of currency and coin weighing up to 50 pounds, moving loaded carts using provided equipment, and standing, walking, bending, stooping, and reaching for substantial portions of the shift. Work takes place in a secure indoor vault environment with limited natural light and may include standing on concrete floors. Essential functions may be performed with or without reasonable accommodation. Benefits Fortress Armored Services Company offers one of the most comprehensive employee benefits packages in the industry, subject to eligibility requirements, company policies, and applicable plan terms may include: Vacation and paid sick time, as provided under company policy and applicable law. Paid holidays. Medical, dental, and vision insurance. Basic life insurance and voluntary life insurance options. 401(k) plan. Equal opportunity and accommodations Fortress Armored Services Company is an equal opportunity employer. Qualified applicants are considered without regard to characteristics protected by applicable law. Reasonable accommodations are available during the application process and for essential job functions.

Pay:

$21.00 - $23.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid sick time Paid time off Vision insurance

Work Location:

In person