Job Overview As a Bank Teller, you'll help customers complete everyday banking transactions with accuracy, care, and confidence. You'll handle cash, answer questions, and connect customers with relevant banking products and services.
Your impact:
Accurate transactions and attentive service help customers manage their finances and build trust in their banking relationship. Responsibilities Process deposits, withdrawals, payments, and other cash transactions; balance and manage your cash drawer using basic math, retail math, and knowledge of debits and credits. Deliver responsive customer service, support customer relationship and relationship management, and identify appropriate sales or upselling opportunities. Apply banking product expertise and financial services knowledge to explain options, including financial sales and loan origination or processing when applicable. Follow financial compliance, banking regulatory compliance, and financial regulations; use fraud prevention and detection practices to protect customer accounts. Record transactions in banking software and financial software, and use Microsoft Office and other tools to maintain accurate records. Requirements Strong customer service, communication, and relationship management skills, with the ability to handle customer information discreetly. Accuracy with cash handling, cashiering, cash drawer handling, cash management, processing cash transactions, basic math, and debits and credits. Technical proficiency with banking software, financial software, and Microsoft Office; willingness to learn relevant systems and procedures. Understanding of banking, financial compliance, and financial regulations; industry knowledge is preferred. Banking product expertise, sales, upselling, financial sales, loan origination, and loan processing experience are helpful, but not required.