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1st Source Bank

Teller II (Client Services Representative II), Lafayette Cascada Banking Center, Lafayette, IN

Career Insights for Teller (General)

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Based on Indiana data

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What they do

A Teller makes deposits, gives out withdrawals and assists with other transactions for account holders who come in to a bank.

$37,216 / year median in Indiana

-17% projected decline

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Job Description

Processes financial transactions for clients accurately and efficiently. Identifies client needs, promotes products and services and refers clients to the appropriate business partner if needed. Builds client loyalty; establishes client relationships, including addressing each client by name. Consistently delivers exceptional customer service to each and every client. Balances cash drawer and completes end of day work. Ability to work with established policies, procedures and guidelines. Participates in retail sales programs to help meet personal and banking center goals. Actively participates in team meetings and participates in community projects and appropriate educational programs related to the position. Operational duties will also be shared with the branch team such as balancing the ATM, vault and end of day work. Regular and predictable attendance is an essential requirement of the position. Responsible for the completion of all compliance training related to the position. Must understand all applicable laws and regulations that apply to the position and complies with the requirements. Two (2) - four (4) years of retail banking experience preferred. Cash handling experience preferred. Balancing vault and ATM experience preferred. Ability to respond and assist customers with inquiries and/or problem resolution. Customer service and sales oriented. Careful attention to detail and time management. Good listening and verbal and communication skills. Good PC skills. Ability to cross-sell bank products and services. Highly motivated. Ability to work in a team atmosphere. Ability to protect the confidentiality/privacy of others as appropriate, as well as of company documents and records. Ability to handle multiple tasks in a fast-paced environment. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.