Branch Support Advocate - Hyannis

Who We Need:

We're looking for someone with positive vibes, and a willingness to help others. A team player with an innovative mindset, who likes to think outside the box.

Who We Are:

First Citizens' is committed to providing team members with the ability to create their own unique journey while feeling supported and empowered to be their best authentic self. Our core values Do What's Right, Get Better Every Day & Support & Improve Our Community are important to us. If you're looking to make a difference and be part of something bigger, this may just be the place for you!

What You'll Do:

Our Branch Support Advocates support the daily operations of the teller line in conjunction with our leadership teams. You will be a "Subject Matter Expert" on products related to member accounts, electronic delivery channels and loan products handled/maintained in the branch. There is no list of products to sell - we believe in simply advocating for our members while providing support to our internal and external communities.

What We Require:

This role requires a minimum of six months' experience working in a financial institution to include some teller and/or customer service experience. - the rest we can figure out together. We believe training and learning are always possible when you have a can-do attitude. All we ask is that you have the desire to help others and our community.

What We Offer:

Supportive & Collaborative Work Environment Opportunities for Learning & Development Continuing Education & Tuition Assistance Employee Assistance Program Work-Life Balance 401K Program (Fully Vested - 5% Company Match) Volunteer Time Off Health Insurance