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CW
Central Willamette Credit Union
Teller-Salem/Lancaster Branch Full Time
Career Insights for Teller (General)
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Scorecard
Based on Massachusetts data
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What they do
A Teller makes deposits, gives out withdrawals and assists with other transactions for account holders who come in to a bank.
$43,680 / year median in Massachusetts
-12% projected decline
Job Description
Join Our Team as a Teller! At Central Willamette Credit Union, our core valuesRespect, Integrity, Ethics, Compassion, and Humorarent just words; they define how we serve our members and support each other every day.
Medical, dental, and vision insurance effective the first of the month following your hire date.
Eligible for a semi-annual incentive of 2.5 (5% yearly) of your annual salary based upon the achievement of our strategic organizational goals. Upon completion of your 6th month of employment, youre eligible to enroll in Central Willamettes 401(k) program. Central Willamette Credit Union will match your contributions dollar for dollar up to the first 3% of your gross salary, and 50% of the next 2% of your gross salary. Monthly incentives!
Member Services and Account Maintenance 20% Provide routine information on Credit Union services and member accounts. Open and close accounts as needed, handle internal recurring transfers, stop payment requests, wire transfers, ACH forms, and additional share accounts.
Cross-Selling and Member Education 20% Promote and educate members on Credit Union products and services. Meet targeted cross-sell goals per the incentive plan and guide members in selecting products to meet their needs.
Operational Support 15% Complete daily branch operational tasks, including preparing checks for processing, ordering checks through the vendor, and handling month-end tasks as required. Open and close the department efficiently each day.
Compliance and Training 10% Adhere to all Credit Union policies, procedures, and state and federal regulations. Participate in required training and assist colleagues in understanding procedures and practices to ensure compliance with CW values and Information Protection requirements.
Proficiency in basic math with a high degree of accuracy.
Good organizational and clerical skills; proficiency with PC applications a...
Our mission is simple:
to build stronger communities by making life easier for those we serve.POSITION PURPOSE
Under the general direction of the Branch Manager, this role provides excellent member service, performs teller functions, identifies cross-sell opportunities, and supports administrative needs in a manner consistent with the Credit Union's mission and philosophy. This role offers a comprehensive benefits package that includes: 2 weeks' vacation in the first year, 3 weeks in the second year, and 4 weeks starting the third year.10 paid holidays each year.5 paid sick days annually.Medical, dental, and vision insurance effective the first of the month following your hire date.
Eligible for a semi-annual incentive of 2.5 (5% yearly) of your annual salary based upon the achievement of our strategic organizational goals. Upon completion of your 6th month of employment, youre eligible to enroll in Central Willamettes 401(k) program. Central Willamette Credit Union will match your contributions dollar for dollar up to the first 3% of your gross salary, and 50% of the next 2% of your gross salary. Monthly incentives!
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Cash Handling and Transactions 35% Process a variety of cash transactions, including accepting savings and loan payments, disbursing Line of Credit and Visa loan advances, and handling miscellaneous cash transactions. This includes balancing the cash drawer daily and assisting with the vault and cash recycler balances. Process ATM cash acceptance, night depository, and record end-of-day reports.Member Services and Account Maintenance 20% Provide routine information on Credit Union services and member accounts. Open and close accounts as needed, handle internal recurring transfers, stop payment requests, wire transfers, ACH forms, and additional share accounts.
Cross-Selling and Member Education 20% Promote and educate members on Credit Union products and services. Meet targeted cross-sell goals per the incentive plan and guide members in selecting products to meet their needs.
Operational Support 15% Complete daily branch operational tasks, including preparing checks for processing, ordering checks through the vendor, and handling month-end tasks as required. Open and close the department efficiently each day.
Compliance and Training 10% Adhere to all Credit Union policies, procedures, and state and federal regulations. Participate in required training and assist colleagues in understanding procedures and practices to ensure compliance with CW values and Information Protection requirements.
QUALIFICATIONS
Strong verbal and written communication skills.Proficiency in basic math with a high degree of accuracy.
Good organizational and clerical skills; proficiency with PC applications a...