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WB
Westfield Bank
Teller (PT) Morgan Road Branch
Entry-Level JobVerifiedNo experience needed
Career Insights for Teller (General)
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Scorecard
Based on Massachusetts data
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What they do
A Teller makes deposits, gives out withdrawals and assists with other transactions for account holders who come in to a bank.
$43,680 / year median in Massachusetts
-12% projected decline
Job Description
Position:
Teller Department:
Morgan Rd Branch Job Status:
Part Time FLSA Status:
Non-Exempt Grade:
5 Reports to:Branch Manager Amount of Travel Required:
Some Travel Positions Supervised:
N/A POSITION SUMMARY
Provides prompt and professional service to new and existing customers by handling day-to-day transactions which include but not limited to; processing transactions such as deposits and withdrawals and assisting with customer inquiries. Must be available to work the following schedule: Sunday 9:45am- 1:15pm Monday 8:15am
- 5:15pm Tuesday 8:45am
- 5:15pm Wednesday 9:00am
- 5:15pm Total 27.
ESSENTIAL FUNCTIONS
Adheres to established Westfield Bank customer service standards. Provides information regarding bank products to all potential customers both retail and commercial. Independent performance of all teller transactions and related services. Maintains security of cash drawer. Proves cash drawer at end of day. Meets assigned referral goals through referral of bank products and services to meet customers banking needs. Assists in resolving customer problems as they arise. May assist with balancing the ATM. Assist customers with Safe Deposit. Must complete BSA, AML, and other Regulatory and Continuing Education as assigned. Must adhere to all bank and regulatory policies and procedures specific to position. Assumes additional responsibilities as requested.POSITION QUALIFICATIONS
Competencies Accountability Customer Relations Decision Making/Judgment Job Knowledge Quality Education/Experience/Skills High School Diploma or GED required. Minimum of 6 months of previous cash handling and customer service experience preferred.PHYSICAL DEMANDS
Physical Demands Stand:
F (Frequently)Walk:
F (Frequently)Sit:
O (Occasionally) Handling /Fingering:
C (Constantly)Reach Outward:
F (Frequently)Reach Above Shoulder:
O (Occasionally)Climb:
O (Occasionally)Crawl:
O (Occasionally)Squat or Kneel:
F (Frequently)Bend:
F (Frequently) Lift/Carry 10 lbs or less: F (Frequently) 11-20 lbs: F (Frequently) 21-50 lbs: O (Occasionally) 51-100 lbs: N (Not Applicable) Over 100 lbs: N (Not Applicable) Push/Pull 12 lbs or less: O (Occasionally) 13-25 lbs: O (Occasionally) 26-40 lbs: O (Occasionally) 41-100 lbs: O (Occasionally) N (Not Applicable) Activity is not applicable to this occupation. O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+ hrs/day) F (Frequently) Occupation requires this activity from 33- 66% of the time (2.