Teller I/II (Full Time)

• Seton Branch
  

BRANCH LOCATIONSeton Branch:

4801 Seton Drive Baltimore, MD 21215SATURDAY

WORK HOURS INCLUDEDMECU CREDIT UNIONMECU

is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services. With more than $1.2 billion in assets and located in historic downtown Baltimore, MD, this not-for-profit financial institution proudly serves more than 100,000 members.

POSITION SUMMARYTELLER

IUnder general supervision, perform limited transactional duties to serve members by receiving or paying out funds with a high degree of accuracy and efficiency using a computer. A service professional with a passion to exceed the expectations for each member served when meeting the established transactional goals.

Provides basic cash receipt and payment services to the member in accordance with credit union policies and procedures. Maintain accurate transactional records and balance each day's cash drawer according to the Teller Accuracy Guidelines. Refer members to Member Service Representative to obtain products information and/or services that best meet their financial needs. Watchfulness for all counterfeit monetary instruments.

TELLER IIUnder general supervision, efficiently perform limited and routine transactional duties to serve members using a computer while meeting the established transactional goals. A professional with a passion to exceed the expectations of each member served. Provides basic cash receipt and payment services to the member in accordance with credit union policies and procedures. Maintain accurate transactional records and balance each day's operation according to the Teller Accuracy Guidelines.

Refers members to Member Service Representatives to obtain product information and /or services that best meet their financial needs. Serves as a mentor (teller trainer) for newly hired Teller I incumbents and knowledge of basic new member account opening processes. Understand and ability to explain ATM operations and online banking features. Remains watchful to protect against fraud and counterfeit monetary instruments.

QUALIFICATIONSEDUCATION

High School Diploma (general studies)

• Required General Education Degree (GED)
• In Lieu of H.

S. Diploma

EXPERIENCE

Teller I

• Six (6) months of Teller experience
• Preferred Teller I
• Six (6) months of Sales/Customer Service/Cash Handling experience
• Preferred Teller II
• One (1) year of Teller experience
• Required Teller II
• One (1) year of Sales/Customer Service/Cash Handling
• Preferred

NECESSRY

SKILLSQuality of Work Has established a track record of producing work that is highly accurate, demonstrates attention to detail and reflects well on the organization. Is personally committed to high quality work and encourages others to have similar standards.

Cash Handling Routinely handles large amounts of cash. Pays attention to detail. Counts cash, replenishes cash and balances transaction.

Referrals Able to recognize and act on referral opportunities in order to build member relationships. Asks questions to confirm referral opportunities, makes benefit statements about appropriate product categories and emphasizes the benefits of talking to a specialist. Meets required referral goals.

PHYSICAL REQUIREMENTS

While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms and stoop or kneel. Must regularly lift and/or move files and equipment up to 15 pounds and occasionally lift/move up to 25-pound objects. Specific vision characteristics required by this position ...For full information see follow application link. MECU conducts credit, bond, and background checks and is an Equal Opportunity Employer.