Teller - Ferndale

Teller - Ferndale Ferndale, MI Job Details 1 day ago Benefits Paid holidays Health insurance Dental insurance Tuition reimbursement Paid time off Vision insurance Opportunities for advancement Loan assistance Life insurance Qualifications Financial sales Customer relationship building Financial transaction processing Greeting customers Promoting bank products Client relationship development High school diploma or GED Cross-selling Computer skills Deposits Withdrawals Balancing end-of-day transactions Promoting bank services Entry level Customer complaint resolution Time management Full Job Description At Credit Union ONE, our tellers do more than handle money; they build and maintain relationships with our valued members. We are industry leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. This position will process routine financial transactions, promote appropriate products and services by listening and determining each member's individual needs while effectively resolving member problems and disputes in a timely manner.

Essential Duties:

Greets members warmly and asks questions to determine their needs Processes member financial transactions (deposits, withdrawals, payments, etc.) accurately and in accord with Credit Union ONE policies and procedures Identify member needs for additional services by actively listening, and responding by suggesting and explaining products and services while referring member appropriately Assists members with questions and/or problems relating to their accounts Balances currency, coin, and checks in cash drawer matching totaled amounts with data in computer system Sells/ cross-sells additional products or services

Qualifications:

High school diploma or general education degree (GED) Ability to verbally communicate clearly and professionally Excellent organizational and time management skills Having prior related experience is a plus (retail, banking, or sales) Background checks required Credit Union ONE offers a competitive benefit package for Full and Part time employees including medical, dental, and vision insurance. We also offer advancement opportunities, paid holidays, tuition assistance, student loan repayment assistance, 401k, life insurance, and paid time off.