Help create exceptional client experiences while leading our teller team with confidence and precision! Learn More + Apply At BankCherokee, we believe every client interaction matters. As Lead Teller, you'll play a key role in delivering outstanding service while supporting daily branch operations, mentoring tellers, and ensuring accurate, efficient transaction processing. This role combines hands-on client service with leadership responsibilities that help create a collaborative, high-performing branch environment. Job Opportunity The Lead Teller provides exceptional client service while serving as the day-to-day leader and resource for teller operations. This role supports efficient branch operations, assists with complex transactions and operational activities, coaches and develops Teller team members, and helps ensure compliance, accuracy, and consistency in every client interaction. This role is full-time at the Smith Avenue Branch in Saint Paul. What You'll Do Lead daily teller operations, including transaction processing, balancing activities, vault and cash management, ATM oversight, and operational audits. Provide guidance, training, and support to tellers while fostering a collaborative team environment. Assist with transaction approvals, overrides, complex client requests, and resolution of escalated issues. Deliver exceptional client experiences by supporting account servicing, responding to inquiries, and identifying solutions that meet client needs. Ensure compliance with bank policies, operational procedures, regulatory requirements, and risk management practices while maintaining accurate records and controls. What We're Looking For We're seeking a client-focused banking professional who enjoys helping others succeed, leading by example, and building positive relationships with clients and teammates.

Qualifications also include:

Post secondary education and/or relevant work experience. Previous experience as bank teller. Familiarity with bank core systems, products & services, and supporting technologies. Demonstrated ability to provide leadership, coaching, training, and support to team members. Strong attention to detail, accuracy, organizational skills, and problem-solving abilities. Excellent communication, relationship-building, and client service skills. Familiarity with banking systems, technology platforms, and operational processes. Associate degree or equivalent combination of education and experience preferred. Bilingual (English/Spanish) preferred. Why Join Us? Be part of a family-owned community bank that values relationships, teamwork, and exceptional client service. Play an important role in helping clients while supporting the success and development of team members. Work alongside leaders committed to creating great career stories and investing in employee growth. Competitive compensation based on qualifications, experience, and demonstrated capabilities. Position range is $20.00 minimum to $28.71 per hour maximum, with potential start rate range between $23.00 to $26.00 per hour. Benefits include medical, dental, vision, disability, accident/critical care, and life insurance; HSA with company contribution; flexible spending accounts; employee assistance program; paid volunteer time; donation matching; education reimbursement; paid time off; and a 401(k) plan with company match. Get to know us at www.bankcherokee.com.

Equal Opportunity Employer Type:

Full Time Location:

Saint Paul, MN About Us BankCherokee is a trusted financial partner of choice for businesses across the Twin Cities. With over a century of experience as a family-owned, relationship driven organization, we're not just a bank; we're a small business ourselves. Our team is dedicated to responsive service, personalized support, and consistently delivering on what matters most to our clients. We love our team! Together as great people who are collaborative, precise, committed, and trusted, we continue to build on our legacy and make BankCherokee a great bank where both our clients and employees thrive. You should join us! BankCherokee offers competitive compensation, strong benefits, and meaningful growth opportunities.