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Virtual Teller
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Ent Credit Union
Saint Paul, MN (In Person)
$41,600 Salary, Full-Time
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Job Description
Company DescriptionEnt Credit Union and Wings Credit Union joined forces in January 2026. This merger means more opportunities, expanded resources, and a shared commitment to delivering exceptional member service. Together, we become more - empowering members, communities, and teams through a bold, unified future. Both organizations bring a strong legacy of member satisfaction, operational excellence, financial stability, and community impact. Recognized locally and nationally as best-in-class financial institutions and employers of choice, each is known for its commitment to financial well-being and philanthropic leadership. Join us during this transformative time and be part of shaping the future of banking! To learn more about the merger, click here.
Job DescriptionAt Wings, our mission is to create value for our members and deepen community relationships. That commitment does not stop at the branch door; it shows up wherever our members need us.
As a Virtual Teller, you will deliver real-time, face-to-face service through our interactive teller technology. When members press the support button at the ATM, you are the person they see and trust. You will assist with transactions, resolve questions, and create meaningful interactions. All in a fast-paced, tech-enabled environment at our corporate campus in Apple Valley, MN.This role blends traditional teller expertise with modern service delivery. It is ideal for someone who:
Thrives in member-facing rolesIs confident with technologyCan stay calm and focused in a high-volume environmentTakes pride in accuracy and service excellenceIf you enjoy connecting with people and want to be part of the evolution of community banking, this is an opportunity to grow with us.
Essential FunctionsDeliver quality service through multiple channels, process transaction requests, provide rate information, and handle account inquiries.
Enhance member experience by providing exceptional, professional and consistent service using Personal Teller Machine technology.
Identify members' financial needs and cross-sell appropriate products and services.
Accurately process transactions, recognizing red flags regarding fraud and scams.
Convey professional image at all times by being respectful, courteous and considerate of members and co-workers through verbal and non-verbal communication.
Regularly participate in continued training, which may include self-study courses and mandatory training programs sponsored by applicable banking regulatory agencies.
QualificationsMinimum Formal Qualifications for this
Generous 401(k) match401k Discretionary Profit SharingHealth InsuranceDental InsuranceVision InsuranceLife InsuranceShort Term and Long Term DisabilityHealth Savings Account with company contributionEmployee Assistance ProgramPaid Vacation, Sick, Floating Holidays and Volunteer Time OffPaid HolidaysTuition ReimbursementPaid Parental Leave We anticipate this position to close on 06/18.2026. Please submit your application at your earliest convenience to be considered. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Job DescriptionAt Wings, our mission is to create value for our members and deepen community relationships. That commitment does not stop at the branch door; it shows up wherever our members need us.
As a Virtual Teller, you will deliver real-time, face-to-face service through our interactive teller technology. When members press the support button at the ATM, you are the person they see and trust. You will assist with transactions, resolve questions, and create meaningful interactions. All in a fast-paced, tech-enabled environment at our corporate campus in Apple Valley, MN.This role blends traditional teller expertise with modern service delivery. It is ideal for someone who:
Thrives in member-facing rolesIs confident with technologyCan stay calm and focused in a high-volume environmentTakes pride in accuracy and service excellenceIf you enjoy connecting with people and want to be part of the evolution of community banking, this is an opportunity to grow with us.
Hours:
Will work Monday-Friday 9am-5:30pm and every other Saturday 9am-1:15pm to start but must have open availability between 9am-7pm Monday-Friday and Saturdays 9am-1:15pm, as you will move into a permanent designated shift once one becomes available.Essential FunctionsDeliver quality service through multiple channels, process transaction requests, provide rate information, and handle account inquiries.
Enhance member experience by providing exceptional, professional and consistent service using Personal Teller Machine technology.
Identify members' financial needs and cross-sell appropriate products and services.
Accurately process transactions, recognizing red flags regarding fraud and scams.
Convey professional image at all times by being respectful, courteous and considerate of members and co-workers through verbal and non-verbal communication.
Regularly participate in continued training, which may include self-study courses and mandatory training programs sponsored by applicable banking regulatory agencies.
Bank Secrecy Act:
Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act.QualificationsMinimum Formal Qualifications for this
Position:
High School Diploma/G.E.D. requiredSome college experience preferred6+ months Equivalent combination of training, education, and sales experience acceptable preferred6+ months Previous cash handling and credit union or banking experience helpful preferredTechnical or Specialized Knowledge/Skills:
Working knowledge of computer software (Windows, Microsoft Office)Awareness of competitionExcellent verbal and non-verbal communication skills, well-organized, accurate, and detail-orientedPositive, enthusiastic attitude, exceptional interpersonal skills, professional appearanceAbility to work efficiently in a fast-paced and sometimes stressful environment while maintaining quality of serviceEffective team player through cooperation, flexibility, and dependabilityMember Focused:
Proven ability to build strong customer/member relationships and deliver customer/member-centric solutionsCollaborates:
Known for building partnerships and working collaboratively with others to meet shared objectivesAction Oriented:
Proven track record of taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasmSituational Adaptability:
Ability to adapt approach and demeanor in real time to match the shifting demands of different situationsCertifications Required:
Bondable requiredAdditional InformationPay Rate:
$20.00/hour plus 3% annual target bonus.BENEFITS ELIGIBLE
1st of the Month following start date:Generous 401(k) match401k Discretionary Profit SharingHealth InsuranceDental InsuranceVision InsuranceLife InsuranceShort Term and Long Term DisabilityHealth Savings Account with company contributionEmployee Assistance ProgramPaid Vacation, Sick, Floating Holidays and Volunteer Time OffPaid HolidaysTuition ReimbursementPaid Parental Leave We anticipate this position to close on 06/18.2026. Please submit your application at your earliest convenience to be considered. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.