Full Time Teller

SUMMARY Assist customers with their financial transactions, involving cash handling, check processing and account management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned. Serve as a trusted first point of contact by delivering friendly, personalized service that reflects the bank's commitment to integrity and community. Process customer transactions (cash deposits, withdrawals, transfers etc.) accurately and efficiently. Maintain and balance cash drawers and reconcile discrepancies. Packaging cash and rolling coins to be stored in drawers or the bank vault. Identify customer needs and suggest appropriate bank services. Build and maintain customer loyalty by providing excellent customer service. Resolve customer complaints in a timely and professional manner. Ensure compliance with all financial policies and regulations. Report suspicious transactions to management. Ensure customer information remains confidential and secure. Performs other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or

EXPERIENCE

High school diploma or equivalent. One year of relevant work experience preferred. Previous banking experience or cash handling is a plus.

LANGUAGE SKILLS

Excellent communication and interpersonal skills.

MATHEMATICAL SKILLS

Strong mathematical skills in both basic arithmetic and fractions and percentages.

COMPUTER SKILLS

Ability to operate computer and Microsoft Office software. Ability to operate general office equipment, such as a telephone, copier, printer and fax machine. Ability to operate internal bank software.

OTHER SKILLS AND ABILITIES

Ability to be informative and provide professional assistance when working with the public. Ability to provide good oral and written communication skills. Ability to multi-task, use common sense, and be patient. Ability to work with a wide array of people. Ability to maintain positive interpersonal relationships, which encourage openness with customers and peers. Ability to provide accurate, professional and error free documents. Demonstration of broad knowledge of departmental operations, policies, and procedures. Demonstration of basic understanding of bank products. Ability to recognize irregular or suspicious transactions and taking appropriate steps to prevent loss.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to talk or hear. The employee is regularly required to sit; stand; walk; use hands to finger, grasp, handle or feel; climb, balance, stoop, kneel, crouch, crawl, push or full and reach with hands and arms. The employee must frequently lift and/or move up to 30 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires work on Saturday.