BANKER/BANK TELLER

Job Class:

Non-Exempt Reports To:

Branch Manager Essential Functions and Responsibilities:

NOTE:

Main Bank unilaterally may change the requirements of this job description at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These include, but are not limited to, the following: Duties include the following: Cash checks and accept customer deposits and loan payments. Process night drop deposits and merchant deposits from courier. Balance and maintain cash drawer. Assist in balancing vault and cash shipments. Assist customers with safety deposit box entry. Assist with internet banking set-ups and maintenance. Assist with debit card maintenance and ordering new cards. Cross-train on opening new deposit accounts Provide excellent customer service and maintain a high level of professionalism at all times. Perform other duties as assigned. Required Qualifications (includes education, skills and experience): The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum high school graduate, or equivalent Minimum of 1-2 years banking experience 1-3 years cash handling experience 2-3 years customer service experience Experience in opening new accounts in a financial institution setting is required

Skills:

Customer service. Extremely responsive to internal and external customer requests; exceeding customers' expectations. Multitasking skills. Listening skills. Actively listens to customers and co-workers, anticipates customer needs and offers solutions. Communication skills. Able to clearly present issues-both orally and written. Critical thinking skills. Able to use logic and reason to resolve issues quickly and efficiently. Mathematical skills. Use basic math skills on a daily basis. Reading comprehension skills. Able to understand work-related written documents. Organization skills. Able to perform all duties in an orderly manner and with a high degree of accuracy. Flexibility and adaptability. Able to prioritize, make on-the-spot decisions and work well under pressure when necessary. Computer skills. Competence in Microsoft Excel, Word, Outlook, Windows and other software applications are applicable. High standards of professionalism and confidentiality due to the sensitive nature of information that is accessible.

Working Conditions and Physical Effort:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or listen. This position requires frequent manual dexterity in combination with eye/hand coordination such as keyboarding, handling of equipment, use of calculator, etc. The employee is frequently required to stand, walk, reach, bend, or kneel. The employee must occasionally lift and/or move up to 20 pounds. The noise level in the work environment is usually low to moderate.

Pay Frequency:

Bi weekly or Twice monthly Pay frequency: Every other week Shifts announced: N/A - fixed schedules

Schedule:

Monday to

Friday Job Type:

Full-time Pay:

$19.00 - $24.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Education:

High school or equivalent (Required)

Experience:

banking : 1 year (Required) cash handling : 1 year (Required) customer service: 2 years (Required) Ability to

Commute:

Albuquerque, NM 87110 (Required)

Work Location:

In person