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Buckeye State Credit Union

Teller Supervisor-Alliance Full Time

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What they do

A Lead Teller makes deposits, gives out withdrawals and assists with other transactions for account holders who come in to a bank. Supervises other tellers at the bank.

$40,629 / year median in Ohio

-26% projected decline

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Job Description

Teller Supervisor - Buckeye State Credit Union in Alliance OH $22-$25/hour Be Yourself. Make an Impact. Grow With Us. If you've never worked for a credit union before, don't sweat it. What matters most is that you love working with people, enjoy helping others on their financial journey, and want a workplace where you can show up as your authentic self. At Buckeye State Credit Union, that's exactly what you'll find. We're not your typical financial institution. We're scrappy, quirky, cheerful, and deeply committed to treating our members like neighbors—not account numbers. And as our Teller Supervisor, you'll be the heartbeat of that experience. What You'll Do You'll lead our front-line team with confidence, compassion, and a whole lot of personality. Your day will revolve around four key drivers: Sales, Service, Operations, and Team Leadership.
You will:
Create a world‑class experience for every member who walks through our doors Seek out consultative sales opportunities and match members with products that truly fit their needs Supervise daily teller operations—assigning work, solving problems, and supporting complex transactions Train and cross‑train staff to ensure accuracy, efficiency, and exceptional service Coach and motivate your team to uphold Buckeye's high standards Hold regular team meetings to share updates, celebrate wins, and spark new ideas What You'll Need to Succeed 2+ years of banking experience required 2+ years of supervisory experience in banking or customer service required Ability to thrive in both high‑traffic and slow‑traffic environments Strong communication skills and active listening A calm, patient, empathetic approach to people and problems A natural ability to coach, motivate, and influence others Openness to feedback and a growth mindset ❤️ Our Core Values At Buckeye, we live by three simple but powerful values: Why You'll Love Working Here We're proud to be named one of Northeast Ohio's Top Places to Work for seven years running (2019-2026). Here's what makes us different: A Culture That Lets You Be You "Smart Casual" dress code—yes, jeans are welcome Music and movie‑theater popcorn in the branches Decorate your workspace your way A friendly, upbeat environment where we know your name and celebrate your quirks A Team That's Going Places We're a credit union on a mission—tenacious, resilient, and always evolving. We invest in your growth with continuous learning, development opportunities, and support at every stage of your career. Benefits & Incentives Medical, dental, and vision 401(k) with match Life insurance & short‑term disability Profit sharing Employee referral bonuses Ready to Lead With Heart? If you're passionate about people, energized by teamwork, and excited to help shape the future of community banking, we'd love to meet you. Join a place where you can grow, make a difference, and be unapologetically you.