Full-Time Teller, Maple Heights

Full-Time Teller, Maple Heights Maple Heights, OH Job Details Full-time 1 day ago Qualifications Computer operation Customer relationship building Operational risk management Financial transaction processing Computer literacy Basic math Greeting customers Regulatory compliance Bank transfers Processing cash transactions Promoting bank products Client relationship development High school diploma or GED Computer skills Deposits Withdrawals Entry level Banking regulatory compliance

Full Job Description Job Overview:

The Teller serves as a key team member, dedicated to providing exceptional customer service and fostering a welcoming banking experience. As the first point of contact, this position is responsible for engaging with customers, building strong relationships, and providing personalized assistance. Key responsibilities include processing various financial transactions, such as deposits, withdrawals, and loan payments, for both retail and business accounts. The Teller is also equipped with the necessary training and resources to identify opportunities for referrals, helping customers discover additional banking solutions that meet their needs.

Qualifications:

High school diploma or GED required. Ability to travel as needed to training.

Principal Activities and Duties:

Process transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers, loan payments, and cash advances. Meet established referral goals. Maintain cash flow and security drawers, terminals, and other valuables. Manage a teller window while maintaining an acceptable balancing record. Multitasking skills to quickly shift from transaction to transaction. Arithmetic skills to count money accurately. Computer literacy to access account information and process transactions. Develop a thorough knowledge of Bank products and guidelines by attending the required classes. Process transactions in an accurate and efficient manner while providing quality customer service. Maintain a professional appearance and always conduct yourself in a professional manner. Maintain the highest level of professional integrity and ethics. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.