Join Blue Sky Bank's team as a Teller I in Fairfax, Oklahoma! Support customers. Build relationships. Deliver exceptional service. As a Teller I, you will serve on the front lines of the bank, assisting customers with a variety of financial products and services while ensuring accurate and efficient transaction processing. This role requires strong attention to detail, operational knowledge, and a commitment to delivering outstanding customer service. You will promote bank products and services through referrals and cross-selling, while contributing to a positive team environment and supporting branch operations. Why Blue Sky Bank? Benefits
- Enjoy a comprehensive benefits package that includes a starting accrual of three weeks of paid time off, a 401(k) plan with employer matching, and medical, dental, and vision insurance.
Additional benefits include a Health Savings Account (HSA), Flexible Spending Account (FSA), Dependent Care FSA, voluntary accident and critical illness coverage, and 100% employer-paid short-term Disability, long-term disability, and group life/AD&D insurance, as well as optional voluntary life/AD&D coverage. Customer Impact
- Play a direct role in providing exceptional service and building lasting relationships. Team Environment
- Be part of a collaborative, supportive workplace culture. Growth Opportunity
- Build foundational banking experience and develop your career.
What You'll Do Teller Operations & Transactions Process routine customer transactions, including deposits, withdrawals, payments, and check cashing Balance and reconcile cash daily to ensure accuracy of all transactions Verify customer identity and follow all fraud prevention and security procedures Identify proper endorsements, payees, and signature requirements Determine when holds are necessary and apply according to policy Customer Service & Experience Deliver exceptional customer service with professionalism, courtesy, and efficiency Greet customers in-person and at the drive-thru, creating a welcoming environment Handle inbound and outbound calls, assist with inquiries, and resolve account-related issues Respond promptly to customer needs and ensure a positive experience Exceed customer expectations by going the extra mile Collect and act on feedback to improve service quality Sales & Relationship Building Identify customer needs and refer opportunities to Market Manager, Personal Banker, or Head Teller Cross-sell and promote appropriate bank products and services Maintain strong product knowledge to provide accurate information and solutions Build and retain customer relationships through consistent, high-quality service Branch Support & Operations Assist with account maintenance tasks such as ordering checks and debit cards Enter and maintain data in Retail logs and systems Support digital banking inquiries and technical assistance Assist with scanning, indexing, and uploading documents Utilize SharePoint and internal systems for policies and procedures Compliance, Security & Risk Awareness Stay current on banking regulations, procedures, and security protocols Recognize fraud risks such as scams, phishing, and suspicious activity Ensure compliance with all operational and regulatory requirements Teamwork & Collaboration Collaborate effectively with team members to support branch goals Contribute to a positive and supportive work environment Demonstrate accountability, reliability, and strong work ethic Support team success by sharing knowledge and resources Encourage and motivate coworkers while celebrating team achievements
Required Qualifications Education:
High School Diploma or GED Valid driver's license, proof of insurance, and reliable transportation High level of professionalism and integrity Strong customer service and communication skills Friendly, courteous, and service-oriented demeanor Ability to multitask, prioritize, and meet deadlines Strong attention to detail and organizational skills Ability to work independently and as part of a team Ability to navigate multiple systems and platforms Flexible, adaptable, and willing to learn Preferred Qualifications 6 months of banking experience Cash handling experience Customer service experience
Job Type:
Full-time Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance
Work Location:
In person
