Member Service Representative (Bank Teller)

Communication Federal Credit Union has proudly served our members for over 85 years, earning the honor of #1 Credit Union in Oklahoma in recent years! We remain committed to our communities, providing financial education and supporting local organizations. As we continue to grow, we remain passionate about the credit union philosophy of "People Helping People" and we empower our teams to deliver on that promise. Our culture encourages collaboration, trust and communication, enabling each employee to have a meaningful impact in communities we serve. Our Benefits $1,000 New Hire Welcome Bonus after 90 days Competitive Pay with advancement opportunities Yearly Performance Incentive 11 Paid Holidays Paid Time Off (Starting at 16 days per year with Years of Service Increases 200% 401(k) Match up to 5% Medical Plans with a $5.00 Employee Only Per Pay Period Plan Dental, Vision, Short-Term Disability Insurance Hospital and Accident Indemnity Plans Employer paid Basic Life and AD&D Insurance Employer paid Long-Term Disability Insurance Flexible Spending Accounts

• Medical and Dependent Care Tuition/ Educational Assistance Employee Perks & Discounts

POSITION INFORMATION

As a Member Service Representative , you will deliver exceptional member experiences by providing prompt, efficient and courteous service, processing accurate teller transactions. You will cross-sell credit union products and services in alignment with members' financial needs and our strategic goals. Work Schedule

• Rotating Mon-Fri, available to work 7:45am for earliest shift; until 6:15pm on latest shift, and every other Saturday from 9am-12pm.

Our Ideal Candidate:

• Collaborative teammate with excellent interpersonal skills.
• Great listener with strong desire to help people.
• Able to accurately process transactions and requests.
• Thrives handling tasks in fast paced, service-oriented environment.
• Embrace new opportunities with strong initiative to accomplish tasks.

What You Will Do:

Accurately process teller transactions, including deposits, withdrawals, and loan payments. Serve as primary contact and build relationships with CFCU members. Understand and cross-sell CFCU products and services. Achieve individual and branch goals for member experience, transaction accuracy, and product cross-sells.

Work Schedule:

Monday Friday and rotating Saturdays. Education and Qualifications High school diploma or G.E.D. Minimum 1 year of experience in financial institution or retail customer sales/service environment required. Prior cash-handling experience preferred. Communication Federal Credit Union is an equal opportunity employer. We value and strive to provide a diverse workplace free of discrimination. We do not engage in unlawful employment based on gender, gender identity, race, sex, sexual orientation, age, disability, religion, or national origin. We make every effort to provide an environment where every employee feels respected and valued.