Teller / Member Service Representative Washington, PA 15301 $18
- $19 an hour
- Full-time $18
- $19 an hour
- Full-time Washington Area FCU is a financial institution committed to providing quality products combined with exceptional service to meet the needs of our membership and communities.
The Teller/Member Services Representative (MSR) is the point of contact for the majority of in-person and telephone-initiated transactions and inquiries by members. Therefore, the MSR must be able to maintain a professional demeanor, be punctual with attendance and assignments, provide consistent quality service, and maintain a friendly and cooperative working environment. As an MSR, maintaining a consistent and acceptable volume of accuracy with assigned duties, as well as, maintaining adequate security on all cash and negotiable items under the employee's control is mandatory.
Essential Functions & Responsibilities:
Receives inquiries and processes member financial transactions, including deposits, withdrawals, transfers, loan payments, negotiable items; account setup & maintenance. Balances cash drawer and daily transactions and maintains accurate member and credit union records. Provides information to members concerning products, services, and benefits. Provides assistance to members with problems or will direct members to the appropriate department for specific information and service. Performs a variety of tasks to aid the department and overall branch operations. Includes answering the telephone, email correspondence, filing, data entry, maintenance, record keeping, and reporting. Cross-sells credit union products and services. Informs members of promotions, specials, or events at the credit union. Participates in overall credit union annual and strategic goals and objectives. Experience
- Cash handling required. Banking experience preferred. Education
- A high school education or GED.
Job Type:
Full-time Pay:
$18.00
00 per hour Expected hours: 40 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance
Schedule:
8 hour shift Monday to Friday Weekends as needed
Education:
High school or equivalent (Preferred)
Experience:
Banking/Finance:
1 year (Preferred) Cash handling: 1 year (Required) Customer service: 1 year (Required) Ability to
Relocate:
Washington, PA 15301: Relocate before starting work (Required)
Work Location:
In person