Life Policy Administration Representative

Company Overview Alfa Insurance® is an A-rated insurance carrier that offers an excellent array of auto, home, life, farm and business insurance products. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states. As a Life Policy Administration Representative for Alfa Insurance, you do more than provide excellent service. You make a positive impact on the company and its customers. It's becoming part of well-respected company that is based on faith, family, community and integrity. Become part of the Alfa family where you can discover your purpose and help make a difference in the lives of our policyholders and your community . Job Summary As a Life Policy Administration Representative, you will be part of a fast-paced and service-oriented team that takes pride in their kindness, punctuality and dependability. You will help our customers find the best products for their family's needs and answer their questions with knowledge and friendliness. You will also work with agents and third-party companies to deliver timely and quality service. Our mission is to serve our customers with excellence and compassion. Responsibilities Maintain and update policies by reviewing and completing Guidewire Activities and processing routine transactions in the system. Evaluate transactions for completeness, correct rates, proper coverage, and acceptable applicants. Maintain an acceptable error ratio and meet department processing schedules with regards to time management and production. Review various activities, letters, documents, certificates, and reports. Qualifications High school diploma required. Work experience demonstrating oral and written communication skills as well as math and grammar skills needed. Actively work towards LOMA designation. Benefits/Perks Opportunity for annual performance bonus Discounts on your auto insurance (underwriting approval required) Benefits include: Health, dental, supplemental cancer, vision insurance and 401(k) plan Paid Time Off Bank to include 3 days PTO available after first 80 hours worked for New Hires Short-term and long-term disability Flexible Healthcare and Childcare spending accounts for tax savings Opportunities for advancement Continuous training and support throughout your career with Alfa College tuition discounts at various colleges in Alabama Fitness center Onsite cafeteria