Assistant Adjuster

Assistant Adjuster FFVA Mutual Insurance Co - 4.6 Maitland, FL Job Details Full-time 8 hours ago Qualifications Customer relationship building Full Job Description Assistant Adjuster FFVA Mutual Insurance Company is a mono-line workers' compensation carrier, rated A- (Excellent) by A.M. Best. We insure a variety of businesses across ten states and are recruiting for an Assistant Adjuster to join the team in our Maitland, FL office. FFVA Mutual employees enjoy a family-friendly and innovative work environment. We offer competitive compensation and superior benefits.

Essential Functions:

§ Complete state required contacts § Make timely indemnity payments § Frequent contact with employers, claimants, providers § Maintain file diary; keep all files current according to company standards § File all required State forms - complete EDI fields § Handle files within company and State guidelines § Complete all assignments and requests from adjuster § Special projects as assigned by management § Provide ongoing support to Adjusters on assigned claim files

Knowledge & Experience Needed:

§ General Workers' Compensation claims background not required, but helpful. Florida State claims handling experience preferred, but not needed. Experience in other states in the Southeast a plus. § Good communication skills; both oral and written § Bilingual English/Spanish a plus § Excellent phone etiquette § Team player § Excellent customer service skills with good rapport building with clients essential § Detailed and accurate § Ability to multi-task and handle multiple priorities