Implementation Specialist

Major Duties and Responsibilities Collaborate with the other areas of Accident & Health (ex: Underwriting, Claims, Legal, Product Management, Sales, Finance, etc.) to support ongoing revisions and expansion of A&H product offerings. Prepare and deliver policy-related materials according to underwriting requirements and customer specifications in time to meet or exceed delivery commitments. Review advertising to ensure compliance with advertising regulations and product/program definition. Maintain advertising review standards and control functions consistent with state laws. Play an active role in educating internal and external business partners to improve quality and compliance of new case and renewal business. Research and respond to inquiries from regulators, clients, external business partners and company personnel related to product definition, regulation or market conduct. Work with corporate areas to coordinate and support product filings. Implement business practice guidelines as required by corporate and regulatory directives. Support design and manage implementation of product-related publications, tools and systems for internal and external business partners. Establish and promote effective working relationships with internal and external customers by maintaining performance standards, delivering on commitments, providing responsive communication and demonstrating creative problem solving. Exercise judgment that consistently promotes the company's earnings, growth, quality, revenue and expense objectives while minimizing the risk of non-compliance. Bachelor's degree Experience with product implementation for an insurance company is preferred Accident & Health or insurance compliance experience a plus A track record of working independently, managing competing priorities and meeting deadlines Strong collaboration skills - demonstrated record of working on a team to achieve business results Strong analytic and critical thinking skills. Keen attention to details Advanced oral and written communication skills Proficient in Microsoft Word and Excel, and Adobe PDF. Experience with PowerPoint or Sharepoint a plus.