About the Role CCIS is looking for a Surety Renewal Agent to manage and retain an established book of contractor bond customers. This is a production-focused sales and account management position. You will work with existing CCIS customers to manage upcoming bond renewals, communicate renewal requirements and pricing, collect payments, and guide customers through completing their renewal. Previous surety experience is not required. We provide product-specific training and licensing support. We're looking for someone who communicates well, learns quickly, stays organized, and is motivated by measurable goals and earning potential. Success in this role is driven by retention, production, and account growth . You'll work with an established customer base and have the opportunity to increase your earnings through an uncapped performance-based commission program. What You'll Do Manage a high-volume pipeline of upcoming surety bond renewals Proactively contact existing customers before their renewal dates Communicate renewal pricing, requirements, and payment options Review customer and bond information to determine what is needed to complete the renewal Prepare and process bond renewals accurately and efficiently Collect payments and complete required renewal transactions Work with surety carrier partners when additional information or underwriting review is required Follow up consistently with customers to drive completed renewals Identify and address obstacles that could prevent a customer from renewing Identify opportunities for General Liability insurance, Workers' Compensation insurance, and additional surety products Assist with renewal conversations across CCIS product lines when needed Maintain accurate customer, bond, renewal, and activity records Meet defined retention, production, and performance goals What We're Looking For Previous surety experience is not required. Experience in insurance, sales, account management, customer retention, financial services, or another high-volume customer-facing environment is preferred.

You should also have:

Strong sales, retention, and relationship-building skills Excellent follow-up and organizational habits Ability to manage a high volume of customer interactions and transactions Strong written and verbal communication skills Comfort working toward measurable production goals Ability to prioritize work in a deadline-driven environment Strong attention to detail and commitment to accuracy Ability to learn new products, underwriting concepts, and technology California Property and Casualty license preferred Candidates without an active Property and Casualty license must be willing to obtain one. CCIS provides licensing support.

Compensation Base Pay:

$22-$30 per hour, based on experience

Commission:

Performance-based and uncapped

Annual Commission Potential:

Approximately $24,000-$40,000+ based on production

Overtime:

Paid as applicable Strong performers have the opportunity to earn above the stated commission range. Schedule & Work Environment This is a full-time position based in our Sacramento office. New employees begin fully onsite. After successfully completing the probationary period, employees are eligible for one work-from-home day per week . Benefits Employee Ownership Program Medical, dental, and vision insurance 401(k) with company match Health Savings Account with company contribution Life and Accidental Death and Dismemberment insurance Short-term disability and supplemental benefits Paid company holidays and time off Employee Assistance Program Financial wellness resources Licensing and professional development support Quarterly team outings and events Hybrid work eligibility after probation California Contractors Insurance Services believes in creating long-term relationships by being responsive and relevant and by consistently delivering value to our community of customers. Specifically, with our employees, we focus on attracting, developing, and retaining the best talent for our business, challenging our people, demonstrating a "can-do" attitude, and fostering a collaborative and mutually supportive environment.

Diversity creates a healthier atmosphere:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, gender identity, sexual orientation, marital status, medical condition, genetic information, mental or physical disability, military or veteran status, or any other characteristic protected by local, state, or Federal law. About CCIS California Contractors Insurance Services has served the contractor community since 1968. Today, we serve more than 75,000 contractors across California, Arizona, Nevada, Oregon, and Washington, specializing in commercial insurance, Workers' Compensation insurance, and surety bonds. We combine decades of industry experience with continued investment in technology and automation to make insurance easier for our customers and more efficient for our employees.

Job Type:

Full-time Pay:

$22.00 - $30.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Health insurance Paid time off Tuition reimbursement Vision insurance Work from home

Education:

Bachelor's (Preferred)

Experience:

Sales:

2 years (Preferred) Customer service: 2 years (Preferred)

License/Certification:

Property & Casualty License (Preferred) Ability to

Commute:

Sacramento, CA 95827 (Preferred) Ability to

Relocate:

Sacramento, CA 95827: Relocate before starting work (Required)

Work Location:

In person