Financial Analyst and Bookstore Relationship Specialist - STA 4

Financial Analyst and Bookstore Relationship Specialist

• STA 4 Salary See Position Description Location MAC
• Macomb Administrative Center, MI Job Type FT Staff (exclude MCAAP & all instructors) Job Number 202301194 Department Financial Services Division Finance Opening Date 05/18/2026 Closing Date 5/31/2026 11:59 PM Eastern Bargaining Unit STA Position Level 4 Working Hours and/or Working Conditions Must be able to travel and work between Center or South campus, as needed. Salary Range $66,044
• $86,956 Maximum salary upon new hire is $66,044 or as decided per the collective Bargaining agreement Knowledge, Skills and Abilities High level of accuracy required; must demonstrate initiative, resourcefulness and conscientiousness in addressing work related problems.

Must also have demonstrated ability to work with minimal supervision (set priorities, meet deadlines, display initiative, adapt workloads during peak periods). Must have good judgment, must provide great customer service to all customers, vendors and staff, but must also be assertive when needed; must be organized and efficient. Must maintain confidentiality. Effectively communicate, both verbally and in writing. Support the initiatives and goals of the college. Advance level of excel including knowledge of importing large amounts of data, filtering and formulas. Knowledge of general accounting principles, including accounts receivable and reconciliation understanding. Supervision

SUPERVISION RECEIVED

Reports to the Associate Vice President for Business

SUPERVISION GIVEN

May give direction to full-time or part-time employees as assigned Description Benefits Questions Job Function

FUNCTION

Maintains positive relationship with college bookstore and ensures the bookstore meets the services levels of students, staff, and faculty. Performs under general guidance a variety of tasks requiring decision making and involving a high degree of accuracy in observing, recording, and transmitting data while adhering to precise procedures and standards. Job Responsibilities Expected to proficiently use Microsoft Office Word, Excel, Outlook, and Teams. Daily, this position uses other software programs like Colleague, FA Link, Business Intelligence, and document imaging system. Prepare reports and perform reconciliations, as requested, using Excel and system data. Ensure accuracy in financial activity; Assist with Foundation accounting; prepare monthly reports, load budgets, create accounts and assist with year-end entries and schedules. Prepared monthly reconciliation of project accounts, such as the plant fund and athletics. Record monthly investment transactions and prepare reconciliation report. Oversee the accounting for the Michigan New Jobs Training program; prepare invoices, quarterly and annual reports. Reconcile other accounts, as assigned, using various reports from multiple systems Research and resolve bookstore-related issues in collaboration with the third-party bookstore vendor in a timely manner. Co-lead the bookstore taskforce to plan for upcoming semesters, continuously improve processes for timely course material distribution and ensure smooth bookstore operations; Mange the Macomb Day One Access program including reviewing and loading inclusive access fees and reconciling related invoices. Maintain accurate files, process invoices, and monitor accounts via Colleague and other systems; maintain confidentiality in accordance with FERPA and other standards. Work with system integration tools such as FA Link; test new releases and patches to ensure smooth system operations. Analyze and problem solve technical issues; work with other staff to maintain working system; assist in testing and documenting updates to systems. Prepare reports and perform reconciliations, as assigned, using Excel and system data, ensure accuracy in financial activity; Respond timely to bookstore inquiries from faculty, staff, and students, manage service tickets, and communicate efficiently via email and other channels. Assist with bookstore marketing effort and communicate bookstore services with students; maintain and update bookstore portal pages on the college website. Work cross-functionally with departments like Financial Aid, Records and Registration, Grants, and the Learning Unit; communicate effectively about bookstore processes and billings. Adapt to increased workloads during peak periods like the beginning of each semester; will be expected to be able to deal with multiple tasks at one time. Maintain positive relationship between bookstore vendor, staff, and faculty; Must project a good image and show courtesy when dealing with the faculty, staff, students, and vendors. Stay current on bookstore trends and industry standards; attend workshops and conferences relevant to position, as needed. Perform other duties as assigned. Education Associate degree in accounting or, associate degree in business administration with accounting coursework with experience, from an accredited institution is required; bachelor's degree in accounting preferred. Qualifications Three years related customer service experience required. Macomb Community College offers a comprehensive benefits package to full-time employees and their eligible dependents including health, dental, vision, and hearing aid coverage, and optional benefits of a health savings and dependent care and/or flexible spending accounts. We also offer full-time employee's options for retirement, deferred compensation plans, life and voluntary insurances, short-term disability, tuition waivers and reimbursement and paid holidays. To learn more visit our Bargaining Unit Information page https://www.macomb.edu/human-resources/employment-information/bargaining-unit-information.html 01 Do you have one of the following: An associate degree or higher in accounting OR An associate degree or higher in business administration with accounting coursework

YES NO 02

Do you have THREE (3) or more years of experience in customer service YES NO Required Question Employer Macomb Community College Address 16000 Hall Rd Clinton Township, Michigan, 48038 Phone 586-445-7885 Website https://www.macomb.edu/human-resources/index.html