Fine Dining Admin Assistant Manager

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WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission :

"Create the Extraordinary"

Our Vision :

"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."

Our Values :

"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. Job Summary The Fine Dining Administrative Assistant Manager supports day-to-day operations across multiple fine dining venues, ensuring service excellence, operational consistency, and administrative accuracy. This role partners closely with General Managers, Executive Chefs, and FOH leaders to manage scheduling, payroll/timekeeping, reservations, event coordination, and compliance. The ideal candidate thrives in a fast-paced, luxury service environment and brings exceptional organization, communication, and cross-venue coordination skills. How You Will Create the Extraordinary Serve as the administrative point of contact for 3 fine dining outlets; standardize processes, documentation, and service support across locations. Coordinate cross-venue communication, ensuring consistent SOP execution, menu updates, and service standards alignment. Build and publish weekly FOH schedules across venues; balance coverage, forecast demand, and manage swaps/changes. Monitor labor to budget; audit punches and approve timecards; track breaks, overtime, attendance, and call-offs. Process biweekly payroll inputs (tips, comps, deductions, adjustments) accurately and on time. Maintain personnel files, onboarding checklists, certifications, and training records; track expiring credentials (e.g., food handler/servsafe/ABV). Oversee reservations and floor plan optimization (e.g., OpenTable/Resy/SevenRooms); manage high-priority bookings and VIP notes. Support private dining and event administration: proposals, BEOs, deposits, timelines, vendor coordination, and post-event reconciliation. Monitor guest feedback, resolve escalations, and report trends with actionable improvements. Support weekly invoice processing, petty cash logs, and reconciliation; track comps/voids/discounts with appropriate approvals. Assist with inventory counts and data entry (wine, spirits, china/flatware, linens); coordinate smallwares orders and vendor communications. Maintain up-to-date health & safety documentation, checklists, and inspection readiness; log incident/accident reports. Ensure adherence to alcohol service laws, food safety, and company policies across all venues. Onboard new hires to POS, reservations, scheduling, and SOPs; deliver refresher training and quick tips. Act as an admin for POS, reservations, and scheduling systems; manage user access and troubleshoot issues with vendors/IT. Produce weekly KPIs (labor %, reservations conversion, covers/turn times, guest feedback, comp/void metrics). Identify process gaps and lead cross-venue initiatives to improve efficiency, cost control, and guest satisfaction. What You Will Need 3+ years in fine dining, luxury hospitality, or multi-unit restaurant operations, with administrative or supervisory experience. Proficiency with POS (e.g., Toast/Micros), reservations platforms, and scheduling/payroll tools Strong Excel/Google Sheets skills impeccable attention to detail, and excellent written/verbal communication. Ability to work nights/weekends/holidays and travel between venues. Experience supporting private dining/events and wine program administration. Knowledge of food safety and alcohol service guidelines (e.g., ServSafe, TIPS). Previous multi-site oversight within a luxury hotel, resort, or casino environment.

ADDITIONAL REQUIREMENTS

Operational Discipline:

Accurate, on-time scheduling, payroll, and reporting across multiple outlets.

Service Mindset:

Anticipates needs, protects the guest experience, and supports FOH teams with urgency.

Problem Solving:

Resourceful and solutions-oriented; escalates appropriately.

Communication & Influence:

Clear, diplomatic, and consistent with cross-functional teams and leadership.

Data & Systems Fluency:

Uses data to drive decisions; strong comfort with administrative platforms. On your feet for extended periods; lift/carry up to 25 lbs occasionally. Frequent movement between venues; ability to work in a fast-paced, high-noise environment. Labor variance to budget and schedule publish compliance (on-time %) Timecard accuracy and payroll error rate Reservations conversion, waitlist management, and table turn times Guest feedback/NPS, complaint resolution time, and VIP handling Comp/void trend accuracy and policy adherence On-time event execution (BEO accuracy, deposit tracking, post-event reconciliation) Compliance readiness (audit scores, incident reporting timeliness)

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. Apply Now Job Info Job Identification 84548 Job Category Food and Beverage & Culinary Job Schedule Full time Locations The Row (On-site)